Finance of America

Director, Social Media Marketing

New

PayCompetitive
LocationConshohocken/Pennsylvania
Employment typeFull-Time

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  • Job Description

      Req#: DIREC006390

      Purpose of Role

      Responsible for the development and execution of digital marketing initiatives that drive customer acquisition, brand engagement, and revenue growth with an emphasis on innovation and customer-centricity. Leads our expansion into emerging social media platforms, while optimizing to maximize performance.

      Expectations

      • Develops and executes a comprehensive digital marketing strategy that includes paid media, social, and emerging platforms.
      • Drives innovation by identifying new opportunities across Meta and YouTube testing new formats and placements to scale results.
      • Builds a test-and-learn culture that continuously explores new ways to engage, convert, and retain audiences across the funnel.
      • Champions a customer-obsessed marketing philosophy, putting the consumer journey at the center of campaign strategy and execution.
      • Collaborates closely with the CRM and Marketing Operations teams to ensure digital campaigns are tightly aligned with segmentation, nurturing flows, and lifecycle strategies.
      • Applies insights and behavioral data to personalize experiences across channels and accelerate conversion.
      • Leads a high-performing digital marketing agency partners, fostering accountability, innovation, and strategic thinking.
      • Partners with internal stakeholders, including Sales, Product, Compliance, Technology, and Creative, to ensure alignment and streamlined execution across all campaigns.
      • Ensures brand consistency and compliance across all digital channels and platforms.
      • Oversees digital media planning and campaign execution across paid social platforms.
      • Guides creative development to ensure assets are optimized for each platform and align with audience needs, funnel stage, and performance goals.
      • Defines KPIs, reporting frameworks, and attribution models to evaluate campaign performance and media efficiency.
      • Translates performance data into actionable insights and strategic recommendations to improve engagement, lead quality, and ROI.
      • Manages the paid social marketing budget, allocating investments based on performance data and strategic priorities.
      • Oversees external partners and vendors to ensure quality execution, optimization, and ongoing alignment with business goals.
      • Performs other duties as assigned.

      Reports To:

      • VP, Marketing Acquisition & Ops

      Qualifications

      Qualifications – Education Requirements

      • Bachelor's Degree

      Qualifications – Education – Preferred

      • Master's Degree

      Qualifications – Education – Field(s)/Profession(s)

      • Marketing, Communications, Digital Media, or a related field.

      Qualifications – Experience/Skills/Competencies

      • Minimum 10 years of progressive experience in digital marketing, including at least 3 years in a leadership role.
      • Proven success managing paid media across Meta and other paid social platforms.
      • Deep experience driving full-funnel performance, from awareness to conversion and retention, with close CRM integration.
      • Strong analytical acumen and experience with platforms such as Google Analytics, Meta Ads Manager.
      • Excellent leadership, communication, and vendor management skills to break down silos and work across teams to deliver campaigns that are integrated and impactful.
      • Strong project management abilities, with a track record of delivering large-scale, cross-channel campaigns on time and on budget.
      • Ability to initiative, drive results, and hold yourself and others accountable to a high standard.
      • Able to challenge the status quo, test new approaches, and inspire your team to think creatively and strategically.
      • Experience in a highly regulated industry (e.g., financial services, mortgage, insurance).

      Compensation

      The base salary range for this position is ($92,700 - $154,500) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.

      Additional Information

      The application deadline for this job opportunity is 6/23/2025.

      The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

      Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

      Equal Opportunity Employer
      This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • About the company

      Finance of America Companies provides a diverse selection of lending products and services that meet customers’ financial needs throughout each phase of their lives. From home loans and reverse mortgages, to commercial real estate loans, to student loa...