• Job Description

  Req#: 1198252

  You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

  You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

  Job Summary

  The Director, Strategic Alliance Group will be responsible for facilitating alliances between identified priority accounts and Compass sectors resulting in strong partnerships and increased total customer satisfaction. This individual will report to the Vice President of the Strategic Alliance Group (SAG) with an overall accountability to meet and exceed Compass’ account retention objectives. This will be accomplished through interaction with clients, operators, and field support.

  Now, if you were to come on board as our Director, Strategic Alliance Group, we’d ask you to do the following for us:

  • Act as a liaison between the sector/departments to provide resolutions and solutions
  • Serve as escalation point for customers’ needs.
  • Prioritization of account activity incorporating operational input
  • Leads the re-bid process for key account retention and enhancement
  • Able to communicate with senior leaders and executives clearly and comfortably
  • Superior negotiation and relationship building skills.
  • Facilitate Strategic Account Management (SAM) training
  • Budget responsibilities and meet corporate financial targets
  • Accurate reporting of findings
  • Food service operations experience an asset

  Think you have what it takes to be our Director, Strategic Alliance Group? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

  • 5 years of progressive account retention and management experience
  • Good financial acumen and customer focused approach
  • BA or BS degree required
  • Previous district level management experience
  • Demonstrated success with multiple client interface
  • Proposal and proforma experience required

  Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

  For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.

• About the company

  We are Canada’s leading foodservice and support services company. We set the standard for foodservice and support services with over 24,000 associates...

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