Manhattan Associates

Director, Support Consulting, CSO, OMNI (Atlanta, GA)


PayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 15279
      We create possibilities that move life and commerce forward

      Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.

      Director, Support Consulting, CSO, OMNI (Atlanta, GA)

      Director, Support Consulting, CSO, OMNI positions offered by Manhattan Associates, Inc. (Atlanta, GA). Manage client relationships at senior-most level and manage multiple teams (manager, principals, analysts, and consultants) in connection with multiple application suites. Manage budgets, timelines and processes for substantial company resources. Oversee development and implementation of strategies to handle changing business needs, such as support of new product and clients with multiple product lines. Monitor and make changes to processes based upon key case metrics (i.e., survey data). Oversee revenue targets and exercise responsibility for collections for billable services and identification of new revenue opportunities.

      Requires a four-year bachelor’s or foreign equivalent degree in computer science, engineering or related technical field and 10 years of experience in the position offered or 10 years of experience developing, supporting or implementing application software. Requires 7 years of experience managing projects or leading teams. Up to 25% travel required. Employee reports to office in Atlanta, GA. Position may work from home, but must live within commuting distance of stated office. Experience may be, but need not be, acquired concurrently.

      #LI-DNI

      Committed to diversity and inclusion
      At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer
      opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and
      perspectives add to us as a whole and make us unique.

      We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for
      employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,
      disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment
      Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the
      Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment
      eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been
      completed.
  • About the company

      Manhattan Associates designs, builds and delivers supply chain, omnichannel and inventory software so you’re ready to sell and execute in the store and throughout your network.