Manhattan Associates
Director, Support Consulting, CSO, OMNI (Atlanta, GA)
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Job Description
- Req#: 15279
We create possibilities that move life and commerce forwardWelcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.Director, Support Consulting, CSO, OMNI (Atlanta, GA)
Director, Support Consulting, CSO, OMNI positions offered by Manhattan Associates, Inc. (Atlanta, GA). Manage client relationships at senior-most level and manage multiple teams (manager, principals, analysts, and consultants) in connection with multiple application suites. Manage budgets, timelines and processes for substantial company resources. Oversee development and implementation of strategies to handle changing business needs, such as support of new product and clients with multiple product lines. Monitor and make changes to processes based upon key case metrics (i.e., survey data). Oversee revenue targets and exercise responsibility for collections for billable services and identification of new revenue opportunities.
Requires a four-year bachelor’s or foreign equivalent degree in computer science, engineering or related technical field and 10 years of experience in the position offered or 10 years of experience developing, supporting or implementing application software. Requires 7 years of experience managing projects or leading teams. Up to 25% travel required. Employee reports to office in Atlanta, GA. Position may work from home, but must live within commuting distance of stated office. Experience may be, but need not be, acquired concurrently.
#LI-DNI
Committed to diversity and inclusionAt Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteeropportunities, your true self is always welcome here. Our team members’ backgrounds, experiences andperspectives add to us as a whole and make us unique.We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,disability, or status as a veteran. In the United States, Manhattan Associates participates in the EmploymentEligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with theSocial Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employmenteligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has beencompleted.About the company
Manhattan Associates designs, builds and delivers supply chain, omnichannel and inventory software so you’re ready to sell and execute in the store and throughout your network.