• Job Description

  Req#: DIREC004713

  Position Summary: Directs the activities of the Table Games Department ensuring compliance with state regulations and Internal Controls, while maintaining a strong culture of guest service and satisfaction

  Job Title: Director Table Games

  Department: Table Games

  Reports To: Vice President Gaming

  FLSA Designation: Exempt

  License Type: Key

  Salary Range: $125,000 - $155,000

  Essential Job Functions:

  • Responsible for live Table Games operation of the casino
  • Responsible for all table game functions including the inventory of Table Games equipment, dice and cards
  • Safeguards company assets located within the department
  • Establishes and enforces rules and regulations of the casino that comply with New York State Gaming regulations
  • Planning and directing staffing, training, evaluating and development of Table Games personnel
  • Forecasting and financial analysis of the department
  • Design and institute departmental policies and procedures
  • Game trend and analysis
  • Plan and manage business growth
  • Prepares budget and manages department to maximize revenues and control expenses
  • Hire and plan development of departmental staff
  • Communicate and ensure consistent enforcement of company philosophies and Human Resources policies
  • Effectively handles customer disputes while maintaining the security and integrity of the games and customer satisfaction
  • Discretionary ability to extend complementary services in accordance with the approved comp matrix (Match Play)
  • Takes an active role in supporting Rivers Casino & Resort compulsive and problem gambling program
  • Must have strong leadership skills with a clear focus on guest service and Team Member relations as a priority
  • Performs all other duties as assigned

  Qualifications:

  • Must be 21 years of age or older
  • Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred. College degree preferred
  • Must have a minimum of 5 years’ experience in casino management, including Shift Manager or higher
  • 10+ years of relevant experience in the Table Games industry
  • Knowledge of table games math, procedures, game protection, regulations and training requirements
  • Knowledge of Table Games, ie: Blackjack, Craps, Roulette, Baccarat and specialty games
  • The ability to motivate staff through a teamwork approach
  • Proven leadership skills that include delegating as needed
  • Excellent communication skills, both written and oral
  • Must possess strong interpersonal skills and can form quick and productive business relationships with vendors
  • Must be highly proficient in Microsoft Office, with ability to create spreadsheets in Excel
  • Available to work flexible shifts, weekends and holidays
  • Ability to obtain and maintain all necessary licensing

  Working Conditions:

  • Regularly required to stand for extended periods of time, see, walk, talk and hear; use hands to finger dexterity, handle, or feel and reach with hands and arms
  • Must occasionally lift and/or move up to 25 pounds
  • Must be able to identify colors
  • Able to work with others while maintaining a positive and professional demeanor

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Rivers Casino offers the very best in casinos, hotels, restaurants, concerts, and entertainment. Visit us in Des Plaines, IL, Philadelphia, PA, Pittsburgh, PA and Schenectady, NY.

Notice