• Job Description

  Req#: 44886
  • Job ID: 44886
  • Job Category: Information & Technology
  • Division & Section: Technology Services, Office of the Chief Technology Officer
  • Work Location: METRO HALL, 55 John St, Toronto, M5V 3C6
  • Job Type & Duration: Full-time, Permanent Vacancy
  • Salary: $160,062.00 - $200,026.00, TM5314 and wage grade 10.0
  • Shift Information: Monday to Friday, 35 hours per week
  • Affiliation: Non-Union
  • Number of Positions Open: 1
  • Posting Period: 22-FEB-2024 to 07-MAR-2024
  • 
    

  The City of Toronto is the fourth largest city in North America and the fourth largest government in Canada, with a highly diverse and multicultural population. In addition, the City of Toronto has several agencies and corporations including the Toronto Police Service, Toronto Public Library, and the Toronto Transit Commission, which make up the broader municipal organization.
  
  Consistently ranked one of the world’s most livable cities, Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities.
  
  Toronto is a global leader in technology, finance, film, music, culture and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.
  
  In its pursuit of modernizing City services through strategic investment, digital transformation, and a culture of innovation, the Technology Services Division collaborates with all City Divisions, agencies, boards and corporations to deliver client centric business solutions and secure, reliable IT infrastructure.
  
  Embarking on a transformative journey, the Technology Services Division is reshaping its culture and service delivery approach, focusing on four key priorities:
  

  1. Build Resilient Foundations: Establish a robust, reliable, and secure technology infrastructure.

  2. Deliver User-Centric Solutions: Provide enterprise-grade modern solutions with a focus on user experience.

  3. Harness Data Power: Utilize data to drive operational processes and informed decision-making Citywide.

  4. Empower Stakeholders: Engage and empower stakeholders to foster a culture of agility and innovation.

  
  As the Director, Technology Strategy & Program Management you will report directly to the Chief Technology Officer, and will focus on building and executing an innovative technology delivery strategy, as a key player in advancing the overarching goals of the Technology Services Division (TSD). You will drive the creation of a technology modernization roadmap, steering project prioritization, facilitating resource planning, and ensuring a cohesive approach. You support high level decision making and establish a strategic multi year financial and architectural plan that sets the City and TSD up for sustainable technology asset management.
  
  Specifically, you will provide leadership in the areas of:
  
  Technology Strategy and Road mapping
  

  • Develop, lead and maintain a dynamic multi year technology delivery roadmap to align technology business objectives and council mandates, and guide program outcomes and prioritization, resources and budget allocation, and governance

  • Own technology program lifecycle, governance and supporting tools, including intake and architecture assessments, delivery lifecycle management, financial tracking

  • Ensure the implementation of programs and priorities are properly sequenced and monitored to achieve goals. Manage dependencies, resources, time and budgets, and ensure the project directions remain consistent with the business, strategies and objectives.

  • Develop, implement, and lead a comprehensive business technology strategy aligned with the City and TSD’s strategic objectives

  • Assess industry trends, emerging technologies and their potential impact on TSD’s strategic direction, recommending proactive adjustments to the technology strategy.

  • Collaborate with key stakeholders to ensure business-IT alignment with technology program roadmaps

  • Work closely with TSD leadership team to build and integrate strategies into programs as part of ongoing processes.

  • Work closely to develop performance metrics, value realization frameworks and linkages to overall division and City priorities, aligned with relevant audit recommendations.

  
  Enterprise Strategy and Architecture:
  

  • Oversees the development and maintenance of a robust and adaptable enterprise-wide technology architecture that supports mid to long term business outcomes ensuring scalability, interoperability, and security, and anticipates future technological advancements and changing business needs.

  • Develop and ensure technology solutions adhere to established architectural standards and guidelines, actively promoting best practices and architectural innovation.

  • Develop and ensure technology solutions adhere to established architectural standards and guidelines, actively promoting best practices and architectural innovation.

  • In partnership with key stakeholders, ensure strategic sourcing balances commercial viability, business outcomes and sustainability

  
  Program Management:
  

  • Supports successful program delivery through the build of core practices, program governance, and facilitating process improvements all aimed at strategic outcomes

  • Oversee Program Management Office that manages all key projects, work program views, and monitors and drives consistent and timely status reporting and communications for the TSD organization and key stakeholders.

  • Establish and govern support common methodologies and practices across TSD for project reporting (for both agile and waterfall programs) , budget management and resource planning

  • Define, evolve and deliver Program and governance tools to establish single source for all key project artifacts, with linkage to financials, milestone management, status reporting roll ups to overall delivery and operations plan

  • Create tools and processes for timely and effective communication and presentations

  • Collaborate with key TSD and stakeholders on planning, budgeting, resource management, strategic sourcing, enterprise architecture planning and roadmaps

  
  Culture and Team Leadership
  

  • One Team: Cultivating a sense of unity where each member understands their purpose and impact.

  • Performance & Resiliency: Building high performance and resiliency through modeling standards, trust, transparency, and respect.

  • Creativity and Innovation: Encouraging creativity and innovation by welcoming diverse perspectives, promoting healthy debate, and questioning the status quo.

  • Equity and Accountability: Respecting each other's ideas and leaning into equity and accountability, creating a sense of independence and ownership.

  
  What you bring to the role:
  

  1. Extensive experience in senior (director or VP level) technology strategy roles

  2. Track record in delivering IT/Technology strategies including strategic planning, program composition, financial and value realization, service excellence and application modernization and rationalization.

  3. Considerable experience in development of modern architectures across diverse system landscapes in medium and large enterprises

  4. Proven experience in architecting across development, delivery and infrastructure teams architecture plans that translate into programs and deliverables across IT work programs

  5. High degree of collaboration across internal IT teams, business leads and partners in developing

  6. Exceptional stakeholder management, backed by excellent communication, influence, and relational skills.

  7. Expertise in leading the development of enterprise architecture, guidelines, and models; experience in providing technology information security frameworks to manage risk and ensure resilience, business continuity and regulatory compliance.

  8. Experience in Technical Architecture, Platform management, integration technologies across modern technologies, integration , platforms and legacy applications

  9. Ability to develop standards for development and technology selection, understanding frameworks across digital, ERP, cloud native, messaging , data, and API technologies

  
  Equity, Diversity and Inclusion
  

  The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

  Accommodation

  The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

• About the company

  Toronto (/təˈrɒntoʊ/, locally /ˈtrɒnoʊ, -nə/) is the capital city of the Canadian province of Ontario.

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