Total System Services

Director, Unified Payments & Developer Experience


PayCompetitive
LocationLondon/England
Employment typeFull-Time

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  • Job Description

      Req#: R0046994

      Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

      About Global Payments

      Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.

      We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

      Position Overview

      This role focuses on Global Payments’ Unified Payments and Developer Experience product offering, enabling new payment and worldwide system access through a single, consistent and easy to use integration.

      Unified Payments offers a complete and seamless customer experience across every channel, location and device globally. The experience of developers and senior technology stakeholders when assessing, understanding and using our product offering is at the forefront of each decision we make every day.

      This role, will lead a team of Product Managers, to design, build and bring to market the capabilities available on the platform. Collaboration and coordination with multiple regions and business units is essential including Asia, Latin America, EMEA and North America.

      This is an exciting role with potential for the right candidate to develop and lead a critical offering within the Global Payments Product Management organization.

      Duties & Responsibilities

      • Lead, motivate, develop, grow and retain a high performing team of Product Managers within the Product Management organization; maintaining ownership of the Unified Payments and Developer Experience product offering and delivery of the roadmap

      • Collaborate with senior engineering stakeholders to develop, build and launch new products with domestic and international scope and enhance existing products to satisfy specific business objectives

      • Bring the platform to market ensuring the developer experience of the platform is to a high standard

      • Collect and analyze global qualitative and quantitative feedback about existing products and competitive offerings

      • Develop regionally focused global product standards, common use cases and resource requirements

      • Gain a deep understand the technology and platforms that underpin our Unified Payments and Developer Experience product offering

      Abilities & Behaviors

      The ideal candidate will be able to demonstrate excellent aptitude in the following areas:

      • Communication and presentation skills

      • Analytical, interpretive and organizational abilities

      • Relationship management and interpersonal skills

      • Confident and decisive decision making

      • Customer focussed and oriented

      Qualifications & Experience

      • A minimum of 7 years experience in Product Management or other relevant experience

      • Payments industry experience is preferred

      • A bachelor’s degree in a business or technology field from a college or university, or comparable market experience or training

      • Knowledge of and experience with building enterprise and developer focussed ecosystems, platforms and tools

      • Proven track record with the following:

        • Leading a high performing Product Management team working in an agile development environment

        • Working with senior engineering stakeholders and teams

        • Collaboration with senior business leader stakeholders in a global organization, including with C-Level executives

      Career Path

      The Senior Director, Unified Payments & Developer Experience role is next in seniority.

      Given the breadth of the solutions within Global Payments and our worldwide footprint, there are significant opportunities within Product Management to lead teams for a variety of different customers and geographies. Including within other roles in the organization such as commercial, marketing or technology focused positions.

        Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

    • About the company

        Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.