• Job Description

  Req#: R42122

  Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

  
  Great Place to Work®
  Most Loved Workplace®
  Forbes Best-in-State Employer

  Disability Payroll Operations Manager

  PRIMARY PURPOSE : Manages all aspects of disability payroll operations, ensuring accurate and timely processing of disability payments for our clients. Develops and implements near-term strategy, planning and communication for workforce absence financial services.

  ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Develops and manages payroll processes and procedures; leads and trains payroll team on new processes and procedures.
  • Analyzes and resolves complex payroll process issues for operations; reviews and approves check requests.
  • Oversees system issue resolution with IT, Sierra Cedar, and operations to obtain accurate and timely solutions.
  • Performs system testing between PeopleSoft/JURIS for PeopleSoft and JURIS enhancements as well as new client implementations.
  • Partners with disability operations to ensure financial information is accurately recorded between payroll system, ADP Tax Services, and related systems.
  • Develops and implements near-term strategy, planning and communication for workforce absence financial services.
  • Ensures staffing levels are consistent with client contract requirements.
  • Subject matter expert for JURIS/PeopleSoft payroll enhancements as well as for ADP Tax and Garnishment issues and resolution.

  ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

  SUPERVISORY RESPONSIBILITIES

  • Provides support, guidance, leadership and motivation to promote maximum performance.
  • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

  QUALIFICATIONS

  Education & Licensing
  Bachelor's degree in business administration, finance, or a related field from an accredited college or university preferred. Relevant certifications, such as Certified Payroll Professional (CCP), preferred.

  Experience

  Eight (8) years of proven experience in payroll operations, preferably in disability management or related experience, or equivalent combination of education and experience required.

  Skills & Knowledge

  • Proficient in using payroll software and systems (e.g., ADP, Workday, SAP)
  • Excellent analytical skills with the ability to interpret complex data and identify trends or discrepancies
  • Exceptional attention to detail and accuracy, with the ability to meet strict deadlines
  • Strong leadership and team management skills, with the ability to motivate and develop a high-performing team
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
  • Ability to adapt to changing priorities and work in a fast-paced environment
  • Strong problem-solving skills and the ability to make sound decisions under pressure
  • PC literate, including Microsoft Office products
  • Ability to create and complete comprehensive, accurate and constructive written reports
  • Excellent oral and written communication skills, including presentation skills
  • Excellent negotiating skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

  WORK ENVIRONMENT

  When applicable and appropriate, consideration will be given to reasonable accommodations.

  Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

  Physical : Computer keyboarding, travel as required

  Auditory/Visual : Hearing, vision and talking

  NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

  The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. #LI-LM1

  Additional Job Description

  This position will be in office in Memphis TN.

  Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

  If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

• About the company

  Sedgwick Claims Management Services, Inc., is a leading global provider of technology-enabled risk and benefits solutions. At Sedgwick, caring countsSM; the company takes care of people and organizations by delivering cost-effective claims, productivit...

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