The Walt Disney Company
Disneyland Resort Hotels - Pool Concierge - Part Time
This job is now closed
Job Description
- Req#: 1165771BR
- Possess a positive, polished, outgoing and friendly personality
- Strong technical abilities to assist Guests using platforms such as Opera and HOTSOS
- Ability to work cohesively with other Cast as part of a team
- Strong written and verbal communication skills
- Ability to work a flexible work week including nights, weekends and holidays
- Excellent Guest Service skills
- Ability to work efficiently with other operating departments
- Maintain professional appearance, behavior, integrity, and openness to Cast and Guest
- Ability to prioritize and coordinate work assignments
- Be active in the role of safety and security. Be cognizant of all emergency-reporting procedures
- Ability to be a clear thinker, analyze and resolve problems exercising good judgment
- Ability to focus on paying attention to details
- Ability to remain calm and courteous in demanding and difficult Guest situations
- Preferred one year customer service or restaurant environment
- Preferred one year customer service or restaurant environment
The Pool Concierge is responsible for providing exemplary Guest Service at the Hotels of the Disneyland Resort! Duties include; welcoming and seating Guest, clearing and resetting lounge chairs, cabanas, and tables; Refreshing drinks, and responsible for set up and break down of all pool areas including towel pick and replacement. The Pool Concierge is ideally positioned to improve the Guest experience and plays a crucial role in the resort’s goal of exceeding high guest expectations, remaining constantly aware of the pool environment, engaging with Guests, anticipating their needs and taking initiative to improve their overall experience.SCHEDULE AVAILABILITY
Our Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Scheduling will require availability to work weekends, holidays, and have a flexible schedule when business requires
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KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs , DLRResortRoles, DLR Resort RolesAbout the company
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes Disney Parks, Experiences and Products; Disney Media & Entertainment Distribution; and three content groups—Studios, General Entertainment and Sports—focused on developing and producing content for DTC, theatrical and linear platforms.
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