• Job Description

  Req#: JP-005395109

  Job Title: Dispatcher

  
  

  Job Description

  This role involves performing all dispatch functions including taking and recording service orders, coordinating technicians, and arranging for services to be performed. You will initiate all reports, invoices, and records of work performed. As an information conduit, you will facilitate communication between technicians and management. Additionally, you will assist management staff and technicians in performing their functions, conduct weekly timesheet reviews, prepare invoices, set up projects, and perform initial technical reviews of field reports for errors and omissions. You will maintain the Job Log and status reports and perform receptionist duties.

  Responsibilities

  • Take and record service orders, coordinate technicians, and arrange for services.
  • Initiate all reports, invoices, and records of work performed.
  • Facilitate communication between technicians and management.
  • Assist management staff and technicians in performing their functions.
  • Conduct weekly timesheet reviews and documentation.
  • Prepare invoices and set up projects.
  • Perform initial technical reviews of field reports for errors and omissions.
  • Maintain Job Log and status reports.
  • Perform receptionist duties.

  Essential Skills

  • Communicate and coordinate technician scheduling with clients.
  • Communicate and coordinate with field technicians regarding daily jobs and updates.
  • Arrange job assignments utilizing appropriately trained field technicians.
  • Update supervisor and managers with progress or delays on any projects.
  • Input dispatches into software system (Elmtree).
  • Reconcile job assignments daily.
  • Monitor fleet tracking on software system.

  Additional Skills & Qualifications

  • Customer service skills.
  • Project coordination experience.
  • Proficiency in Excel.
  • Clerical skills.
  • Knowledge in HVAC, CMT, and environmental services.

  Work Environment

  The role is based in an office setting.

  Pay and Benefits

  The pay range for this position is $18.00 - $20.00/hr.

  Eligibility requirements apply to some benefits and may depend on your job
  classification and length of employment. Benefits are subject to change and may be
  subject to specific elections, plan, or program terms. If eligible, the benefits
  available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

  Workplace Type

  This is a fully onsite position in Fort Worth,TX.

  Application Deadline

  This position is anticipated to close on Jul 16, 2025.

  About Actalent

  Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

  The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

• About the company

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