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Job Description
- Req#: 407834
About the company
COPS is the leading provider of professional monitoring services in North America. Discover why we're trusted by more alarm dealers than any other company.
Responsibilities and Duties
Respond to emergency alarms
Be a lifeline to customers
Dispatch the authorities (PD/FD/MD)
Answer in-bound phone calls
Resolve customer issues or concerns
Qualifications and Skills
Clear, articulate, and professional telephone voice and etiquette
Excellent attendance required
Excellent customer service skills
High school diploma / equivalent
Basic computer knowledge
Comfortable in a fast-paced environment
Ability to multitask
Requires a successful background check and drug screen testingWork Remotely: No
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