• Job Description

  Req#: R0096724

  We’re looking for motivated, engaged people to help make everyone’s journeys better.

  Position is responsible for coordinating inbound/outbound flight schedule and routing to drivers.

  Hourly Rate:

  • $20.00 - $24.00 Per Hour

  
  Benefits

  • Paid time off

  • 401k, with company match

  • Company sponsored life insurance

  • Medical, dental, vision plans

  • Voluntary short-term/long-term disability insurance

  • Voluntary life, accident, and hospital plans

  • Employee Assistance Program

  • Commuter benefits

  • Employee Discounts

  • Free hot healthy meals for unit operations roles

  Main Duties and Responsibilities:

  • Receives incoming calls, coordinates with staff and kitchen personnel to ensure outbound trolleys are on schedule.

  • Monitors computers to determine arriving flight times to arrange for drivers to meet aircraft for unloading/loading.

  • Provides accurate and timely information to transportation supervisors / leads

  • Coordinates with Meal Planners regarding irregularities and changes.

  Qualifications

  Education:

  • High School Diploma is required

  Work Experience:

  • Some Office Experience

  Technical Skills: (Certification, Licenses and Registration)

  • Must be able to read, write, and speak English

  • Must be detailed oriented and organized

  • Must have very good basic math skills

  • Some computer knowledge required

  • Ability to make sound operational decisions in challenging situations

  • Working knowledge of Unimatic/FIDS to gather information needed

  • Highly motivated

  • Good work attendance and work performance

  Language / Communication Skills:

  • Proven ability to communicate in challenging / stressful situations

  • Ability to deal with the public and internal staff

  • Must be able to read, write, and speak English

  Job Dimensions

  Geographic Responsibility: Unit

  Type of Employment: Full-time / Part-time

  Travel %: None

  Exemption Classification: Non-Exempt

  Internal Relationships: Unit employees

  External Relationships: Public, customers, vendors

  Work Environment / Requirements of the Job: Normal Office Environment

  Budget / Revenue Responsibility: (Local Currency)

  Organization Structure

  Direct Line Manager (Title): Varies by unit: “GM”, “Mgr, Ops”, or “Dir, Ops”

  Dotted Line Manager (Title, if applicable): n/a

  Number of Direct Reports: n/a

  Number of Dotted Line Reports:

  Estimated Total Size of Team: 2

  gategroup Competencies Required to be Successful in the Job:

  • Thinking – Information Search and analysis & problem resolution skills

  • Engaging – Understanding others, Team Leadership and Developing People

  • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

  • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

  Demonstrated Values to be Successful in the Position

  Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

  • We treat each other with respect and we act with integrity

  • We communicate and keep each other informed

  • We put our heads together to problem solve and deliver excellence as a team

  • We have passion for our work and we pay attention to the little details

  • We foster an environment of accountability , take responsibility for our actions and learn from our mistakes

  • We do what we say we will do, when we say we are going to do it

  • We care about our coworkers, always taking an opportunity to make someone’s day better

  The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

  gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

  For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

  We anticipate that this job will close on:

  07/15/2025

  For California Residents, please clic k here to view our California privacy notice.

  If you want to be part of a team that helps make travel and culinary memories, join us!

• About the company

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