• Job Description

  Req#: A2352-25-0002?language=en&page=128&sort=publicationDateDesc

  Job summary

  We are hoping to employ an experienced Dispenser who actively enjoys providing excellent, friendly and compassionate service to our patients, whilst maintaining the highest standards of safety and accuracy. The successful applicant will enjoy working in a busy environment with lots of face-to-face and telephone patient contact, and be proactive member of our team working not only with dispensary colleagues but with the wider practice team of Admin, Nurses, Pharmacy and GPs.

  Main duties of the job

  In order to qualify for shortlisting, your CV will need to demonstrate the following:

  NVQ Level 2 recognised dispensing qualification or equivalent

  • Excellent customer service and communication
  • High level of attention to detail and accuracy
  • Team working ethos

  Experience of working in a GP practice is not essential but a sense of humour is. We offer competitive terms and conditions and are eager to support the right candidate in all opportunities to develop their skills. Opening hours are between 8am - 5.30pm (exact arrangement of hours will be discussed at interview).

  About us

  Henmore Health is a positive and dedicated provider of primary care in the Ashbourne area, the gateway to the Peak District. We comprise 2 practices located 7 miles apart Henmore Health The Surgery Ashbourne and Henmore Health Brailsford. This position is based at Brailsford.

  We are high performing SystmOne dispensing practices, serving a combined growing rural community of over 13,500 patients.

  Everyone in our team is vital - we only move forward when we do so together, for the benefit of each other and our patients.

  If you have any questions prior to application, please email to ddicb.thebrailsford.adminteam@nhs.net

  Closing date: Tuesday 20th May 2025 23:59, although we reserve the right to close earlier or later - please do not delay in submitting your application.

  Details

  Date posted

  07 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience Band 3 equivalent

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A2352-25-0002

  Job locations

  The Medical Centre

  Church Lane

  Brailsford

  Ashbourne

  Derbyshire

  DE6 3BX

  
  

  Job description

  Job responsibilities

  JOB SUMMARY

  To provide an accurate dispensing service for country patients and temporary residents and to administer the repeat prescribing process for all patients and district nurses.

  • To ensure that all dispensing is carried out with accuracy to ensure patient safety
  • To adhere to all standard operating procedures within dispensary and to continuously audit work practice to highlight areas where accuracy may be compromised
  • To monitor repeat prescribing as laid down in practice guidelines and to report any areas of non-compliance.

  PRIMARY RESPONSBILITIES

  Dispense prescriptions for country patients and temporary residents

  Receive payments for NHS and private scripts and keep balanced records of financial transactions

  Enter controlled drugs in the controlled drugs register, complying with relevant legislation

  Order all drugs from distributors and check in and place on shelves on arrival ensuring stock levels are optimised and stock control procedures adhered to

  Receive unwanted drugs and enter in the Drugs book, ensuring safe disposal according to procedures

  Deal appropriately with product information relating to product recall and faulty product batches, etc.

  Deal with the return of incorrectly shipped products

  Adhere to procedures for ordering and checking in of goods, counting of prescriptions and passing all relevant checked documentation to finance for payment.

  Double check all dispensed items according to the Standard Operating Procedure.

  Order supplies for dispensary as needed, filling up containers and maintaining the shelves in a satisfactory condition ensuring stock is rotated and maintained in date.

  Maintain a safe working environment to meet all Heath & Safety Guidelines and procedures relating to the dispensing of drugs and related products.

  Liaise with the providers of home oxygen for patients to ensure that they receive oxygen when they need it.

  Deal with patient enquiries and requests relating to the Dispensary and the dispensing of items.

  Carry out Dispensing Review of Use of Medication (DRUMS) with patients

  Keep up to date with changes within the pharmaceutical industry which affect the practice by attending relevant training events, undertaking further education and by seeing representatives of the drug companies.

  Any other duties which may be developed in line with the Practice Business Plan

  Attend in-house training events

  Job description

  Job responsibilities

  JOB SUMMARY

  To provide an accurate dispensing service for country patients and temporary residents and to administer the repeat prescribing process for all patients and district nurses.

  • To ensure that all dispensing is carried out with accuracy to ensure patient safety
  • To adhere to all standard operating procedures within dispensary and to continuously audit work practice to highlight areas where accuracy may be compromised
  • To monitor repeat prescribing as laid down in practice guidelines and to report any areas of non-compliance.

  PRIMARY RESPONSBILITIES

  Dispense prescriptions for country patients and temporary residents

  Receive payments for NHS and private scripts and keep balanced records of financial transactions

  Enter controlled drugs in the controlled drugs register, complying with relevant legislation

  Order all drugs from distributors and check in and place on shelves on arrival ensuring stock levels are optimised and stock control procedures adhered to

  Receive unwanted drugs and enter in the Drugs book, ensuring safe disposal according to procedures

  Deal appropriately with product information relating to product recall and faulty product batches, etc.

  Deal with the return of incorrectly shipped products

  Adhere to procedures for ordering and checking in of goods, counting of prescriptions and passing all relevant checked documentation to finance for payment.

  Double check all dispensed items according to the Standard Operating Procedure.

  Order supplies for dispensary as needed, filling up containers and maintaining the shelves in a satisfactory condition ensuring stock is rotated and maintained in date.

  Maintain a safe working environment to meet all Heath & Safety Guidelines and procedures relating to the dispensing of drugs and related products.

  Liaise with the providers of home oxygen for patients to ensure that they receive oxygen when they need it.

  Deal with patient enquiries and requests relating to the Dispensary and the dispensing of items.

  Carry out Dispensing Review of Use of Medication (DRUMS) with patients

  Keep up to date with changes within the pharmaceutical industry which affect the practice by attending relevant training events, undertaking further education and by seeing representatives of the drug companies.

  Any other duties which may be developed in line with the Practice Business Plan

  Attend in-house training events

  Person Specification

  Qualifications

  Essential

  • Good standard of general education
  • GCSE (or equivalent) English & Maths at Grade C or above
  • NVQ Level 2 Dispensing Qualification

  Desirable

  • Evidence of continued development

  Personal Qualities

  Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Ability to work under own initiative

  Skills

  Essential

  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Ability to work as a team member
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • An understanding, acceptance and adherence to the need for strict confidentiality

  Desirable

  • EMIS / Systmone / Vision user skills
  • Capable of managing cash payments
  • Ability to effectively manage stock, including ordering, rotation, disposal etc.

  Experience

  Essential

  • Experience of working in a dispensary
  • Experience working with the general public/patients
  • Excellent IT skills and experience

  Desirable

  • Experience of working in primary care
  • Broad knowledge of General Practice
  • Experience of a computerised clinical system

  Other

  Essential

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check

  Person Specification

  Qualifications

  Essential

  • Good standard of general education
  • GCSE (or equivalent) English & Maths at Grade C or above
  • NVQ Level 2 Dispensing Qualification

  Desirable

  • Evidence of continued development

  Personal Qualities

  Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Ability to work under own initiative

  Skills

  Essential

  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Ability to work as a team member
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • An understanding, acceptance and adherence to the need for strict confidentiality

  Desirable

  • EMIS / Systmone / Vision user skills
  • Capable of managing cash payments
  • Ability to effectively manage stock, including ordering, rotation, disposal etc.

  Experience

  Essential

  • Experience of working in a dispensary
  • Experience working with the general public/patients
  • Excellent IT skills and experience

  Desirable

  • Experience of working in primary care
  • Broad knowledge of General Practice
  • Experience of a computerised clinical system

  Other

  Essential

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Henmore Health – Brailsford

  Address

  The Medical Centre

  Church Lane

  Brailsford

  Ashbourne

  Derbyshire

  DE6 3BX

  
  

  Employer's website

  https://www.brailsfordandhulland.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Henmore Health – Brailsford

  Address

  The Medical Centre

  Church Lane

  Brailsford

  Ashbourne

  Derbyshire

  DE6 3BX

  
  

  Employer's website

  https://www.brailsfordandhulland.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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