• Job Description

  Req#: A4293-25-0002?language=en&page=1018&sort=publicationDateDesc

  Job summary

  We are looking for a Dispensing Assistant with Pharmacy Services or equivalent NVQ 2 qualification that is recognised by the GPHC/ Training provided for the successful candidate in NQV 2 pharmacy services if required, to assist the lGP in preparing and dispensing drugs to patients and healthcare providers. The successful candidate must be able to work well within a team, have strong customer service skills, excellent verbal communication skills and have knowledge of drug regulations.

  A can do positive attitude is a must.

  Main duties of the job

  To dispense prescription medication and other medical products to patients under direction of Lead GP

  Counts pills, labels bottles and boxed medications to prepare prescriptions for patients as directed as per dispensing SOPs.

  Perform administrative duties, including answering phones, receiving and inputting prescription orders, procuring stock and handling monies.

  Gather, organise, and assess patient information.

  Supply patients with information and education on their prescriptions.

  Monitor the prescription-filling process to ensure compliance with relevant regulations and policies.

  Liaise with healthcare providers and patients to obtain correct prescription information.

  Answer patients' questions about their medications under the supervision of the GP.

  Date check stock and dispose of returned medication in accordance with regulations and pharmacy policies.

  Place orders for additional drugs.

  Maintain electronic patient information.

  Complete patients' sales transactions for purchase of prescriptions

  About us

  We are a dynamic GP surgery under new management since January 2022. We are forward thinking and work across three sites, two of which operate dispensaries for our local population.

  General practice is busy and can be stressful and therefore team morale and a positive, supportive, well organised working environment is top of the things we aim to provide for our GPs.

  Our practice Mission Statement is to place patients at the heart of all we do recognising that every patient matters.

  We aim to provide a good service and for all of our team to be proud of where they work.

  As a surgery we are on a big recruitment drive to create new roles across the practice as part of our desire to increase appointments and build greater resilience across our team. We aim to provide all our staff with a good work life balance whereby the odd stressful day is the norm (as we know this can't always be avoided) and not a work place where a stressful day is considered and accepted as the 'norm'.

  Details

  Date posted

  02 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A4293-25-0002

  Job locations

  Buxted Medical Centre

  Framfield Road

  Uckfield

  East Sussex

  TN22 5FD

  
  

  Job description

  Job responsibilities

  The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  To dispense prescription medication and other medical products to patients under direction of lead GP.

  Counts pills, labels bottles and boxed medications to prepare prescriptions for patients as directed as per dispensing SOPs.

  Perform administrative duties, including answering phones, receiving and inputting prescription orders, procuring stock and handling monies.

  Gather, organise, and assess patient information.

  Supply patients with information and education on their prescriptions.

  Monitor the prescription-filling process to ensure compliance with relevant regulations and pharmacy policies.

  Liaise with healthcare providers and patients to obtain correct prescription information.

  Answer patients' questions about their medications under the supervision of the GP.

  Date check stock and dispose of returned medication in accordance with regulations and pharmacy policies.

  Place orders for additional drugs as directed.

  Maintain electronic patient information.

  Job description

  Job responsibilities

  The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  To dispense prescription medication and other medical products to patients under direction of lead GP.

  Counts pills, labels bottles and boxed medications to prepare prescriptions for patients as directed as per dispensing SOPs.

  Perform administrative duties, including answering phones, receiving and inputting prescription orders, procuring stock and handling monies.

  Gather, organise, and assess patient information.

  Supply patients with information and education on their prescriptions.

  Monitor the prescription-filling process to ensure compliance with relevant regulations and pharmacy policies.

  Liaise with healthcare providers and patients to obtain correct prescription information.

  Answer patients' questions about their medications under the supervision of the GP.

  Date check stock and dispose of returned medication in accordance with regulations and pharmacy policies.

  Place orders for additional drugs as directed.

  Maintain electronic patient information.

  Person Specification

  Qualifications

  Essential

  • Qualified Dispenser (NVQ Level 2)
  • GCSE (or equivalent) English & Maths at Grade C or above

  Experience

  Essential

  • Experience of working in a dispensary
  • Experience working with the general public/patients

  Desirable

  • Experience of working in primary care
  • Broad knowledge of General Practice

  Knowledge and skills

  Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • EMIS knowledge
  • Ability to promote best practice regarding all pharmaceutical matters
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure

  Desirable

  • Capable of managing payments (invoices, cash etc)
  • Ability to effectively manage stock, including ordering, rotation, disposal etc.

  Person Specification

  Qualifications

  Essential

  • Qualified Dispenser (NVQ Level 2)
  • GCSE (or equivalent) English & Maths at Grade C or above

  Experience

  Essential

  • Experience of working in a dispensary
  • Experience working with the general public/patients

  Desirable

  • Experience of working in primary care
  • Broad knowledge of General Practice

  Knowledge and skills

  Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • EMIS knowledge
  • Ability to promote best practice regarding all pharmaceutical matters
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure

  Desirable

  • Capable of managing payments (invoices, cash etc)
  • Ability to effectively manage stock, including ordering, rotation, disposal etc.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Buxted Medical Centre

  Address

  Buxted Medical Centre

  Framfield Road

  Uckfield

  East Sussex

  TN22 5FD

  
  

  Employer's website

  https://www.buxtedandeasthoathlymedicalcentres.co.uk (Opens in a new tab)

  Employer details

  Employer name

  Buxted Medical Centre

  Address

  Buxted Medical Centre

  Framfield Road

  Uckfield

  East Sussex

  TN22 5FD

  
  

  Employer's website

  https://www.buxtedandeasthoathlymedicalcentres.co.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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