• Job Description

  Req#: B0160-25-0051?language=en&page=18&sort=publicationDateDesc

  Job summary

  Looking for a role that makes a real difference in your community- Join us in Coniston.

  From 1st August 2025, Morecambe Bay Primary Care Collaborative your local not-for-profit GP federation will be supporting the Coniston GP surgery for 12 months. To deliver great care, we need great people including a new Dispenser / Administrator.

  This role combines two vital elements: supporting patients at the reception desk and preparing/dispensing medication in our small community dispensary. Its ideal for someone whos calm, organised, and enjoys helping others. The surgery is going to be open 5 days a week, with no lone working at any time. Your working hours will be between 08:00 AM to 18:30 PM, Monday to Friday.

  Main duties of the job

  What does the role involve

  Youll work as part of our friendly local team to:

  • Greet and support patients at reception
  • Book appointments and manage admin systems
  • Prepare and dispense medications for patients
  • Maintain stock, update records, and support the GP team
  • Provide an efficient, professional front-of-house and dispensary service

  Who are we looking for

  • You dont need NHS experience just:
  • A warm, professional approach
  • Strong IT, English, and communication skills
  • Willingness to learn (dispensing training provided)
  • Ideally NVQ Level 2 in Dispensing (or willing to work toward it)
  • Someone who lives in or near Coniston, or wants to work in a meaningful rural role

  What youll get -

  • Full training and support
  • A part-time job with purpose (30 hrs/week)
  • Fair pay and a great team culture
  • A chance to contribute to local healthcare and community wellbeing

  Apply now via NHS Jobs or reach out to us for more information.

  About us

  Morecambe Bay Primary Care Collaborative is the largest employer of Primary Care colleagues in South Cumbria, we are a not-for-profit Community Interest Company, and work to support, guide and underpin primary medical care across Lancashire and South Cumbria.

  We deeply value education and learning, hosting the Lancashire and South Cumbria Training Hub. We have a great team on our board that guide our organisation, and you will be supported to excel in your role.

  Details

  Date posted

  06 July 2025

  Pay scheme

  Other

  Salary

  Depending on experience Depending on experience up to £13.50 per hour

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Part-time

  Reference number

  B0160-25-0051

  Job locations

  Coniston Medical Practice

  Coniston

  Cumbria

  LA21 8ER

  
  

  Job description

  Job responsibilities

  We have an exciting opportunity for a caring, enthusiastic, motivated and customer service centred individual to join our team who has the ability to multitask, problem solve and provide a high-quality service to patients. A good level of English, Maths and IT skills are essential. NVQ level 2 or equivalent dispensing qualification would be preferred but full training will be given to the right candidate.

  Key requirements of the role

  • This role involves the preparation and dispensing of medications for our dispensing patient population, including temporary residents and private prescriptions.

  • This role will also include medicine management tasks which include adding to and/or amending patient's EMIS medication record, as advised by doctors e.g. discharge and hospital letters

  • Issuing of prescriptions to both dispensing and non-dispensing patients which includes taking requests via email, EMIS and repeat slips

  • Handling cash and the checking of patient exemption certificates in relation to this and advising patients on the use/compliance of drugs as necessary.

  • Maintaining adequate stock levels of drugs within the dispensary, ordering as required, paying attention to costing at all times and checking all invoices against stock received. Rotating of stock to ensure short-dated lines are used first, and date checking of stock on a regular basis.

  • Maintaining up to date records of Controlled Drugs.

  • Ensuring prescriptions are endorsed correctly, overleaf completed by patient, counted, recorded and filed ready to be sent to the Business Services Authority for reimbursement at the end of each month.

  • Maintaining an efficient service between our branch surgery at Coniston with relation to the collection of prescription requests and delivery of medication prescriptions

  • Working in accordance with the dispensary SOPs at all times.

  • Carrying out audit and DRUMs to comply with the requirements of DSQS

  • Taking part in an annual Performance and Development review as required by the Practice.

  • Attending practice meetings and training events. Ensuring that significant events and near misses are reported and made available to be discussed at the meetings

  • Providing cover for holidays and sickness to ensure continuation of the dispensing service.

  • Maintaining good communications with other members of the practice to maximise benefits to patients.

  • Keeping up to date with drugs changes and advancements, sharing useful information with the dispensary and clinical teams.

  This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

  There may be a need to travel between sites, therefore ability to drive and uses own car is an advantage.

  WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED.

  Job description

  Job responsibilities

  We have an exciting opportunity for a caring, enthusiastic, motivated and customer service centred individual to join our team who has the ability to multitask, problem solve and provide a high-quality service to patients. A good level of English, Maths and IT skills are essential. NVQ level 2 or equivalent dispensing qualification would be preferred but full training will be given to the right candidate.

  Key requirements of the role

  • This role involves the preparation and dispensing of medications for our dispensing patient population, including temporary residents and private prescriptions.

  • This role will also include medicine management tasks which include adding to and/or amending patient's EMIS medication record, as advised by doctors e.g. discharge and hospital letters

  • Issuing of prescriptions to both dispensing and non-dispensing patients which includes taking requests via email, EMIS and repeat slips

  • Handling cash and the checking of patient exemption certificates in relation to this and advising patients on the use/compliance of drugs as necessary.

  • Maintaining adequate stock levels of drugs within the dispensary, ordering as required, paying attention to costing at all times and checking all invoices against stock received. Rotating of stock to ensure short-dated lines are used first, and date checking of stock on a regular basis.

  • Maintaining up to date records of Controlled Drugs.

  • Ensuring prescriptions are endorsed correctly, overleaf completed by patient, counted, recorded and filed ready to be sent to the Business Services Authority for reimbursement at the end of each month.

  • Maintaining an efficient service between our branch surgery at Coniston with relation to the collection of prescription requests and delivery of medication prescriptions

  • Working in accordance with the dispensary SOPs at all times.

  • Carrying out audit and DRUMs to comply with the requirements of DSQS

  • Taking part in an annual Performance and Development review as required by the Practice.

  • Attending practice meetings and training events. Ensuring that significant events and near misses are reported and made available to be discussed at the meetings

  • Providing cover for holidays and sickness to ensure continuation of the dispensing service.

  • Maintaining good communications with other members of the practice to maximise benefits to patients.

  • Keeping up to date with drugs changes and advancements, sharing useful information with the dispensary and clinical teams.

  This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

  There may be a need to travel between sites, therefore ability to drive and uses own car is an advantage.

  WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED.

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths
  • Strong computer and communication skills
  • Good interpersonal skills, both verbal and written
  • Evidence of problem solving and decision-making skills
  • Good team player
  • Ability to work under pressure and prioritise
  • Willingness to accept additional responsibilities when required to meet the needs of the practice
  • Willingness to learn and acquire new skills
  • Full driving licence and own car/transport
  • Flexibility to cover holidays and sickness

  Desirable

  • Minimum NVQ level 2 in Dispensing
  • Minimum 2 years' experience
  • NVQ/Btec level 3 Experience in an NHS/GP environment
  • Insight and understanding of current issues for dispensing in the general practice
  • Knowledge of SystemOne computer system
  • Understanding of Health & Safety issues
  • Knowledge of DSQS
  • Demonstrate an understanding of audit

  Experience

  Essential

  • Car driver with own transport
  • Confidentiality
  • Team working
  • Flexibility
  • Adaptability
  • Self-motivated
  • Ability to perform under pressure
  • Conscientious
  • Open to change and new ideas

  Desirable

  • An understanding of a general practice environment
  • Experience of working in a dispensary and pharmacy

  Good standard of General Education

  Essential

  • Practical experience of working in a team
  • Using own initiative
  • Customer service
  • Practical use of computerised recording systems

  Desirable

  • Working within a dispensary
  • Negotiation and conflict management

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths
  • Strong computer and communication skills
  • Good interpersonal skills, both verbal and written
  • Evidence of problem solving and decision-making skills
  • Good team player
  • Ability to work under pressure and prioritise
  • Willingness to accept additional responsibilities when required to meet the needs of the practice
  • Willingness to learn and acquire new skills
  • Full driving licence and own car/transport
  • Flexibility to cover holidays and sickness

  Desirable

  • Minimum NVQ level 2 in Dispensing
  • Minimum 2 years' experience
  • NVQ/Btec level 3 Experience in an NHS/GP environment
  • Insight and understanding of current issues for dispensing in the general practice
  • Knowledge of SystemOne computer system
  • Understanding of Health & Safety issues
  • Knowledge of DSQS
  • Demonstrate an understanding of audit

  Experience

  Essential

  • Car driver with own transport
  • Confidentiality
  • Team working
  • Flexibility
  • Adaptability
  • Self-motivated
  • Ability to perform under pressure
  • Conscientious
  • Open to change and new ideas

  Desirable

  • An understanding of a general practice environment
  • Experience of working in a dispensary and pharmacy

  Good standard of General Education

  Essential

  • Practical experience of working in a team
  • Using own initiative
  • Customer service
  • Practical use of computerised recording systems

  Desirable

  • Working within a dispensary
  • Negotiation and conflict management

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Morecambe Bay Primary Care Collaborative

  Address

  Coniston Medical Practice

  Coniston

  Cumbria

  LA21 8ER

  
  

  Employer's website

  https://mbpcc.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Morecambe Bay Primary Care Collaborative

  Address

  Coniston Medical Practice

  Coniston

  Cumbria

  LA21 8ER

  
  

  Employer's website

  https://mbpcc.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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