Xerox
Docucare Associate - Foley, AL
What's your preference?
Job Description
- Req#: 46832
Employer Industry: Technology Solutions and Services
Why consider this job opportunity:
- Salary up to $57,600
- Comprehensive suite of benefits included in the total compensation package
- Opportunity for career advancement within a leading technology company
- Engage in a collaborative and innovative work environment
- Gain hands-on experience with advanced office and production print technology
What to Expect (Job Responsibilities):
- Serve as the on-site point of contact for Managed Print Services (MPS) requests
- Monitor devices and proactively manage inventory for toner, paper, and customer replaceable units (CRUs)
- Diagnose and resolve common device faults and image quality issues
- Maintain service call logs and perform regular cleaning and maintenance of machines
- Initiate service calls and communicate problem resolutions to customers
What is Required (Qualifications):
- Must be mechanically and technically inclined
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
- Strong organizational skills and ability to maintain service logs
- Excellent written and verbal communication skills
- Basic computer literacy and problem-solving abilities
How to Stand Out (Preferred Qualifications):
- Experience in a customer service or technical support role
- Familiarity with print technology and equipment maintenance
- Knowledge of quality improvement processes
#TechnologySolutions #PrintServices #CareerOpportunity #CompetitivePay #CustomerService
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.