• Job Description

  Req#: H9130-25-0389?language=en&page=585&sort=publicationDateDesc

  Job summary

  The post holder will be responsible for providing an efficient high standard of Domestic Services exercising initiative and judgement to to provide an efficient, effective and quality service that is supportive to departments within the Health Board. Be the first point of contact in the absence of the manager for the delivery of services and in the course of their duties be responsible for:

  Ordering, controlling and issuing of cleaning materials/equipment and monitor and maintain accurate stock Levels and records. Ensuring that all cleaning materials are correctly stored/marked and are easily identifiable in accordance with COSHH regulations.

  Provide cover in times of emergency in other the sites within the HB at short notice to cover unplanned sickness, planned sickness or to cover annual leave to meet service demands, including at peak times work with and alongside the team to ensure targets and goals are met.

  Report to the appropriate department any identified structural or fabric repairs, deal with contractors whilst on site, eg window cleaners, pest control, etc.

  Co-ordinate and organise day to day activities responding and prioritising urgent requests for domestic services

  Main duties of the job

  Responsible for the work allocation of Domestic Assistants, maintaining adequate staffing levels, ensuring cover for both sick and annual leave as well as implement and plan new or revised rotas.Arrange regular team meetings to disseminate information including any changes to operating practicesPlan and organise ongoing training ensuring staff are up to date with any changes to legislation/policies or processes etc.Schedule auditing processes in a variety of areas classified as very high risk to low risk maintaining high standards of cleanliness

  Ensure the Team undertake duties in line with safe working practices complying with legislation, HB policies and processes eg Health & Safety at Work Act, Infection Protection Control (IPC) and COSHH etc.Undertake initial investigation reporting untoward incidents and accidents using Datix, implementing changes to lessons learned monitoring and sustaining best cleaning practices.Ensuring domestic duties are undertaken appropriately in line with Infection Control Procedures

  The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

  About us

  We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

  As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

  You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

  There are also apprenticeships, work placementsand volunteering roles available.

  We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

  Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

  If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

  Details

  Date posted

  12 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,433 to £26,060 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  130-EA006-0525

  Job locations

  Singleton Hospital

  Sketty Lane

  Swansea

  SA2 8QA

  
  

  Job description

  Job responsibilities

  Provide and receive routine information requiring tact or persuasive skills to ensure staff co-operate with new proceduresExplain technical issues such as COSSH regulations to staff to ensure delivery of Domestic Services standards are maintained, providing advice and instruction on the safe use of equipmentDeal with minor complaints quickly and efficiently escalating any matters of a more serious nature that may affect the smooth running of the department.Carryout routine inspections of clinical and non-clinical areas, ensuring all non-compliance are communicated to the team for corrective action to be undertaken.Report any changes which may impact on services, e.g. Change of occupancy or usageResolve and respond to requests for domestic services and at all times always uphold the privacy and dignity of the service users when in patient areas etcReport any accident, untoward incident or loss relating to staff, patients or visitors according to policies

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Job description

  Job responsibilities

  Provide and receive routine information requiring tact or persuasive skills to ensure staff co-operate with new proceduresExplain technical issues such as COSSH regulations to staff to ensure delivery of Domestic Services standards are maintained, providing advice and instruction on the safe use of equipmentDeal with minor complaints quickly and efficiently escalating any matters of a more serious nature that may affect the smooth running of the department.Carryout routine inspections of clinical and non-clinical areas, ensuring all non-compliance are communicated to the team for corrective action to be undertaken.Report any changes which may impact on services, e.g. Change of occupancy or usageResolve and respond to requests for domestic services and at all times always uphold the privacy and dignity of the service users when in patient areas etcReport any accident, untoward incident or loss relating to staff, patients or visitors according to policies

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Person Specification

  Qualifications & Knowledge

  Essential

  • Level 3 Qualification in related subject eq Cleaning etc
  • Knowledge of policies and procedures
  • Knowledge of Domestic Services and NHS cleaning standards
  • Knowledge and understanding of COSHH, Infection Prevention, Health & Safety

  Desirable

  • Management qualification eg ILM or training qualification

  Essential Experience

  Essential

  • Previous supervisory experience in a NHS organisation
  • Experience of working to standard operating procedures
  • Experience of developing good relationships with stakeholders

  Essential Aptitude and abilities

  Essential

  • Adhere to and can demonstrate SBU Values & Behaviours
  • Ability to organise to work to deadlines and prioritise workload

  Desirable

  • Welsh language skills level 1

  Person Specification

  Qualifications & Knowledge

  Essential

  • Level 3 Qualification in related subject eq Cleaning etc
  • Knowledge of policies and procedures
  • Knowledge of Domestic Services and NHS cleaning standards
  • Knowledge and understanding of COSHH, Infection Prevention, Health & Safety

  Desirable

  • Management qualification eg ILM or training qualification

  Essential Experience

  Essential

  • Previous supervisory experience in a NHS organisation
  • Experience of working to standard operating procedures
  • Experience of developing good relationships with stakeholders

  Essential Aptitude and abilities

  Essential

  • Adhere to and can demonstrate SBU Values & Behaviours
  • Ability to organise to work to deadlines and prioritise workload

  Desirable

  • Welsh language skills level 1

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Swansea Bay University Health Board

  Address

  Singleton Hospital

  Sketty Lane

  Swansea

  SA2 8QA

  
  

  Employer's website

  https://sbuhb.nhs.wales/ (Opens in a new tab)

  Employer details

  Employer name

  Swansea Bay University Health Board

  Address

  Singleton Hospital

  Sketty Lane

  Swansea

  SA2 8QA

  
  

  Employer's website

  https://sbuhb.nhs.wales/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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