• Job Description

  Req#: 1826

  Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve.

  Annual Salary: $65,000

  Schedule: Monday – Friday; 8 AM – 5 PM

  Location: Mesa, AZ

  A New Leaf is committed to empowering individuals and enriching communities through transformative services. Our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—guide us in creating meaningful, lasting impacts in the communities we serve.

  Job Summary:

  The Donor Database Administrator manages the daily operations of A New Leaf’s fundraising database, Raisers Edge/RE7. This role is responsible for ensuring accurate gift entry, data integrity, reporting, and reconciliation. The position supports donor engagement and fundraising efforts across departments, including Finance, Philanthropy, Marketing, Events, and Volunteer Engagement.

  This role does not involve IT system administration; all IT-related needs are handled by A New Leaf's IT Department. Instead, the Donor Database Administrator focuses on accurate gift processing and helping frontline fundraisers succeed with the right data and tools.

  Responsibilities:

  • Lead cross-departmental collaboration to ensure teams have access to the data needed to support their work. Maintain database architecture and structure to support finance, philanthropy, annual fund, volunteering, event management, and marketing.

  • Supervise one staff member and multiple year-round volunteers supporting timely gift entry, acknowledgements, and tax receipting for cash gifts, pledges, and in-kind donations.

  • Oversee donation and transaction entry within constituent records, including all giving types (cash, checks, credit cards, recurring gifts, memberships, gifts in kind, stock, planned giving , pledges, and payments on grants).

  • Partner with Finance to ensure timely entry of ACH and EFT donations and resolve complex gift entry issues to meet Finance and Philanthropy needs.

  • Generate scheduled and ad-hoc reports to monitor donor activity, track progress, and support fundraising efforts. Produce mailing and invitation lists for events and appeals.

  • Reconcile monthly donations with Finance and support annual audit processes.

  • Maintain data accuracy by updating biographical and contact details. Track volunteer, event attendance, and other relevant attributes to support donor relationship development.

  • Oversee all gift receipting and acknowledgement processing, including donor tax receipts, tribute cards, invoices, and pledge reminders.

  • Provide staff access to data through self-service tools, reports, exports, or dashboards. Offer training and support for new and current staff as needed.

  • Collaborate with Events Manager on event webpages, donor communications, reporting, and payment processing.

  • Assist with grant-related research and reports.

  • Support staff collecting donations at community and volunteer engagement events.

  • Maintain and report on custom donation links for third-party donation drives and events. Troubleshoot issues as needed.

  • Identify or partner with tools that provide data analysis to generate insights and support initiatives.

  • Support audience segmentation for mailings, events, programs, and communications.

  • Coordinate quarterly Database Committee meetings to share updates and collect feedback from Philanthropy, Private Grants, Community Engagement, IT, and Finance.

  • Develop and maintain Standard Operating Procedures (SOPs) for database and third-party platforms (including Raiser's Edge NXT, RE7, Fundraise Up, BBMS, and other donation/event tools).

  • Perform other duties as assigned.

  Qualifications:

  Education:

  • Bachelor's Degree Required

  Experience:

  • 3–5 years of experience using donor databases or CRM systems (experience with Raiser's Edge preferred)

  • Raiser’s Edge NXT Professional Certification, preferred

  • Raiser’s Edge NXT Fundamentals Certification, preferred

  • Experience in nonprofit philanthropy

  • Proficiency in Microsoft Office Suite/365 Cloud Suite

  • 2+ years of experience supervising staff and/or volunteers

  Working Conditions/Physical Requirements:

  • Primarily office-based position with travel to program sites, donor events, meetings, and volunteer locations.

  • Ability to sit for extended periods while working on a computer.

  • Occasional lifting of up to 25 lbs. for materials or office supplies.

  • Exposure to typical office equipment, such as computers, phones, and printers.

  • Ability to manage multiple tasks and projects in a deadline-driven environment.

  • Requires visual acuity to review detailed data and produce accurate reports.

  • Must be able to maintain confidentiality and professionalism in a ll donor , client, and staff interactions.

  • Occasional attendance at evening or weekend events may be required .

  Compliance Requirements:

  • Must Be At Least 21 Years of Age

  • Class One Fingerprint Clearance Card

  • DCS Central Registry Background Check

  • Drug Screening

  • CPR/First Aid Certification

  • Valid Unrestricted Driver’s License

  • Current Auto Liability Insurance

  • 39 Month Motor Vehicle Record

  • Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations.

  Mandated Reporter Requirements:

  • As a mandated reporter under Arizona statute A.R.S. § 13-3620, you are required to immediately report any suspected abuse or neglect of a minor to your Supervisor, Manager, Director, Clinical Director, or Chief Officer, who will assist in making the appropriate report to authorities.

  • Reports should be directed to either the local law enforcement agency or child protective services (1-888-SOS-CHILD). Abuse suspected of involving a family member or legal guardian should be reported to child protective services, while other cases should be reported to law enforcement.

  Responsible To : Administrative Manager

  Supervisory Responsibilities : Donor Database Coordinator

  We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.

  A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records.

  A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program.

  BENEFITS PACKAGE:

  All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment.

  For full-time employees, we also provide the following as part of the total compensation plan: Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short-Term Disability, 401(K), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more

• About the company

  Welcome to A New Leaf! We are dedicated to ending homelessness, domestic violence, and other pressing community challenges.

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