• Job Description

  Req#: REQ10355755

  About Four Seasons:

  Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
  
  At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

  About the location:

  Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

  Door Attendant

  The Four Seasons Hotel Minneapolis seeks a Door/Bell Attendant to join our talented team!

  The Door Attendant creates a strong sense of arrival for hotel, residential, restaurant and banquet guests. Shares responsibilities with Bell Attendants and Valet Attendants to assure that guests’ departure is swift and complete.

  ESSENTIAL JOB FUNCTIONS:

  • Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked. Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests.

  • Unloads guest luggage from car, tags it and issues claim tickets to the guest. Directs hotel guests to the Front Desk for check-in. Transfers luggage to the Bell Staff.

  • Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.

  • Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Loads luggage in car for departing guests.

  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.

  • Greets all guests passing through Front Door and offers them assistance .

  • Works harmoniously and professionally with co-workers and supervisors.

  NON-ESSENTIAL FUNCTIONS:

  • Provides a high level of cleanliness on the driveway and hotel entrance

  • Assists with responsibilities and duties in the areas of Bell Staff and Valet Parking Staff

  • Assist in coverage of Residential Front Office responsibilities and desk coverage as needed

  We look for the following knowledge, skills and abilities:

  • A minimum of 2 years of front office or related work experience is preferred.

  • A valid driver’s license and clean driving record

  • Education: High school education or equivalent experience.

  • Requires reading, writing and oral proficiency in the English language.

  • Good organizational skills.

  • Ability to multitask.

  • Attention to detail.

  • Ability to work irregular hours, weekends, and evenings.

  About Four Seasons Hotel & Private Residences Minneapolis

  Four Seasons Hotel and Private Residences Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city’s pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management’s US headquarters. Key features will include Gavin Kaysen , local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown ’ s only Luxury Spa and a 5000 sq. ft. Pool Deck.

  Service Culture
  Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.

  What you can Expect

  Wage: $16.97 per hour + tips

  We offer the following complimentary, market-leading benefits:

  • Comprehensive health and vision insurance (Available to Full-Time employees only)*

  • Discovery nights at Four Seasons Properties around the globe*

  • Holiday and vacation pay (Available to Full-Time employees only)*

  • Daily meals inspired by award-winning chefs

  • Uniforms and uniform care

  • Sick pay

  • Disability coverage and life insurance (Available to Full-Time employees only)*

  *Not available to On-Call employees

  We also care for our team members through competitive compensation packages, opportunities for career development and advancement, and the following rewards in support of their work-life balance:

  • Parking discounts

  • Staff lounge and cafeteria space with city view

  • Up to eight weeks of parental leave pay (Available to Full-Time employees only)*

  • Fur baby insurance

  • 401(k) retirement plan

  • Discounted accommodations at Four Seasons properties worldwide

  • Dental coverage available at a discounted rate (Available to Full-Time employees only)*

  *Not available to On-Call employees

  At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. This comes from our belief that life is richer when we truly connect to the people and the world around us.

  Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application .

  Learn more about what it is like to work at Four Seasons, visit us:

  http://jobs.fourseasons.com/

  https://www.linkedin.com/company/four-seasons-hotels-and-resorts

  https://www.facebook.com/FourSeasonsJobs

  VISA REQUIREMENTS

  Authorization to work in the United States is required , unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L-1 visa sponsorship.

  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

• About the company

  Times change, but our dedication to perfecting the travel experience never will. Our highly personalised 24-hour service, combined with authentic, elegant surroundings of the highest quality, embodies a home away from home for those who know and appreciate the best. As the company has grown from one hotel to 115+ in 45+ countries, our deeply instilled culture, personified by our employees, continues to get stronger. Over 60 years, our people have built an unrivalled depth of reliability, trust and connection with our guests – a connection we will steadfastly uphold, now and always.

Notice