Description

Position Summary: Supervises employees and assists in the training process, ensuring that the employees are well prepared for their job. Coordinates with victim services staff on active caseload. Maintains knowledge on trends, new laws regarding domestic violence and related issues.

Key Responsibilities:

• Directly supervises the DVHRT case manager and DVHRT advocate, which includes: training, coaching, assigning and directing work, appraising performance, rewarding and disciplining employees together with the Sr. Director and People Services.
• Work with Client Services staff to coordinate services and advocacy for clients who are on the high-risk case load for residential and non-residential services.
• Provides crisis intervention, case management and referrals to counseling services to clients in need of services which include, but are not limited to, crisis counseling, providing information and referrals, advocacy, and safety planning.
• Assesses the needs of each victim and conducts home visits with Dallas Police Department.
• Receives daily list from Dallas Police Department with high-risk referrals. Contact all Tier 1 clients within 24 hours. Maintain communication with Dallas Police Department High Risk Detective regarding all high-risk cases.
• Reviews all high-risk clients during weekly 1:1 meeting with Sr. Director.
• Work collaboratively with DVHRT Systems group and its participants
• Plans and facilitates meeting with Domestic Violence High Risk Team case review members (TFP- DVHRT, TFP- Batterers Intervention and Prevention Program, Genesis Shelter and Support).
• Conducts weekly support group for Tier 1 clients.
• Conduct individual meetings with staff members on a weekly basis.
• Conduct weekly staff meetings with DVHRT staff and DVHRT counselor.
• Acts as a Subject Matter Expert on DV and related topics, including providing training and participating in speaking engagements.
• Prepares and provides timely progress reports and statistical information required by The Family Place referral agencies and funding sources.
• Assists in providing data and/or statistical information required for reporting and outcomes.

Other Duties:

Performs other job-related duties as assigned.

Qualifications

Requirements:

Bachelor’s Degree in Social Work, Psychology or similar and at least 2-3 years of experience in the court system involving victims of domestic violence. Master’s Degree preferred.

Licenses and Certifications:

• Valid Texas Driver’s License and clear driving record

Knowledge and Skills and Abilities:

• Knowledge of the dynamics of domestic violence.
• Knowledge of best practices in the domestic violence.
• Knowledge of the Dallas County criminal courts.
• Skilled in working with others to convey information effectively.
• Skilled in building rapport with victims of violence and trauma.
• Skilled in managing stressful situations (redirection, escalating, grounding techniques)
• Ability to organize, prioritize and plan effectively.
• Ability to work with cross-functional teams.
• Ability to manage multiple priorities.
• Excellent interpersonal, written and oral communication skills and organization skills.
• Possess adequate personal health, social maturity, and emotional stability to fulfill job functions.
• Possess dependable transportation and liability insurance coverage.
• Proficient in MS Office (Word, Excel, Powerpoint, Outlook) and data management environments.

Mental and Physical Abilities:

Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs).

Work Location: Work must be performed at the office due to client confidentiality.

Working Conditions:

Work may be performed but is not limited to an office environment. Ability to work some weekends and evening hours for special projects.

Essential Functions:

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.