• Job Description

  Req#: 3ee8cfb0-2a5a-4fb6-936e-389b60665dbf

  American Tall is a thriving e-commerce brand, dedicated to producing world-class quality clothing for tall men, and women, up to 7’1. Founded by a father and son duo in 2015, the business has grown to a level that seemed almost unimaginable just a few years ago and is now a leading brand in the tall community. The growth can be attributed to the excellent leadership team and family values that drive the business – respect, passion, support, and empowerment.

  
  

  We believe the best ideas come from a diverse group of people. This is a special opportunity to join an innovative business with tremendous upside, and a work culture built on the foundation of respect, inclusiveness, and continued learning.

  
  

  We are seeking a creative, passionate and fashion-savvy E-commerce Creative, Merchandising Specialist with an understanding of apparel fabrics, silhouettes, styling and fit, to join our team. Reporting to the Senior E-commerce Manager, this role is responsible for developing and executing merchandising and content strategies that enhance the customer journey and align with the brand’s vision. With a focus on collaboration, you will work closely with cross-functional teams, including Marketing, Creative, Merchandising & Design, to elevate product presentation and storytelling on our online store, while proactively identifying opportunities to improve the site experience and meet key performance goals.

  \n

  
  

  Job Duties and Responsibilities

  • Merchandising and Content Strategy:
  • Develop and execute digital merchandising strategies to optimize website content, navigation, taxonomy, sorting rules, and product placement.
  • Collaborate with Design, Merchandising, and Creative teams to curate storytelling for collections and products, ensuring alignment with the brands vision and intentionality.

  • Enhance PLPs (collection pages) and PDPs (product pages) to provide customers with guidance, context, and inspiration, setting a new standard for customer engagement.

  
  

  • Product Placement and Visibility:
  • Monitor product performance using metrics like conversion rates, prioritizing high-conversion products to increase visibility and drive sales.
  • Analyze customer behaviour and recommend strategies to refine collection layouts and product sequencing.

  
  

  • Customer Education and Experience:
  • Lead initiatives to enhance product storytelling, ensuring the online experience matches the quality and depth of an in-store experience.
  • Assist in creating robust educational content that helps customers understand product fit, fabrics, and styling while showcasing the thoughtfulness behind each piece.

  
  

  • Performance and Optimization:
  • Recommend & execute A/B testing strategies to refine merchandising approaches and improve customer engagement.
  • Perform regular and thorough market research, monitoring what others in the space are doing and identifying trends in digital merchandising, aesthetics and website functionality that we can leverage to enhance our online customer experience.

  
  

  • Cross-Functional Collaboration:
  • Partner with the Senior E-commerce Manager to align site strategies with broader business objectives.
  • Act as an extension of the merchandising team, developing a deep understanding of the assortment, including the key items, collections and stories that they want to tell each season.

  • Work with Creative and Design teams to secure the content and assets needed for storytelling and site merchandising initiatives.
  • Align with Marketing to ensure merchandising strategies support campaign priorities and seasonal initiatives.

  
  

  
  

  Experience, Education and Qualifications

  • Bachelors degree in fashion, merchandising, marketing, or a related field preferred.
  • Minimum 5+ years of experience in digital merchandising, e-commerce, or a related field, preferably within the fashion/apparel industry.
  • Strong creative instincts and an eye for visual storytelling, with a demonstrated understanding of apparel, including fabrics, silhouettes, fit, and styling.

  • Experience executing independently while proactively identifying opportunities for improvement and innovation.
  • Exceptional communication and collaboration skills, with a track record of working effectively in cross-functional teams.

  
  

  
  

  Knowledge, Skills and Attributes

  • A creative storyteller who understands how to connect product features with customer needs and aspirations.
  • Analytical mindset with the ability to leverage data to inform and refine merchandising strategies.
  • Deep appreciation for apparel design and the ability to communicate the craftsmanship and intent behind each product.

  • Collaborative team player who thrives in a cross-functional environment and can build strong relationships with merchandising, creative, and e-commerce teams.
  • Exceptional organizational skills, able to prioritize tasks and manage competing deadlines.

  
  

  \n

  Why Join Us?

  At American Tall, we take care of our employees and strive to create an environment where you can flourish. When you join our team, you'll enjoy a comprehensive range of benefits designed to support your personal and professional development.

  Healthy Lunch Program (onsite only): Enjoy delicious and nutritious meals curated by our personal chef, promoting a healthy lifestyle. Meals are $2 a day and all proceeds go to charity. Vegan and gluten free options are available.

  Annual Performance Bonus: Your hard work and dedication are rewarded with an annual bonus, reflecting your contributions to our success.

  RRSP Matching: Plan for your future with our RRSP matching program, helping you build your retirement savings.

  Health Benefits: We offer comprehensive health benefits for both single employees and

  families, ensuring you and your loved ones are well taken care of.

  Tuition Reimbursement Program: We support professional development. We will reimburse up to $1000 a year for courses taken outside of work to further develop your skills.

  Generous Vacation Package: We value work-life balance and offer a generous vacation package, complete with additional gifted days off to give you the time off you deserve.

  Professional Headshots: Start your journey with us on the right foot! All new hires on site are invited to receive a professional photoshoot to capture their best side.

  Community Engagement: We are committed to giving back. Our lunch program supports philanthropic initiatives that benefit the community.

  Office Celebrations & Social Events: Experience the joy of working in a vibrant environment with regular office celebrations and in-person socials to connect with your colleagues.

  Flexible Work Hours: We understand the importance of flexibility and offer work hours that can accommodate your personal schedule when needed.

  Referral Program: Help us grow our team! Receive rewards through our referral program when you bring in great talent.

  Employee Discounts: Enjoy a 50% discount on our entire online collection.

  
  

  
  

  Accommodations and Accessibility:

  American Tall provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions, or required documents regarding accessibility in a different format, please contact us at HR@americantall.com

  
  

  Inclusion:

  At American Tall, we are committed to building an environment where everyone feels included, valued, and heard. Diversity, inclusion, and belonging are an important part of our everyday work, and it is our belief that they enable us to reach our goal of providing excellent quality and care in our products. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

• About the company

  Explore our clothing for tall women (5'9 - 6'6) and tall men (6'3 - 7'1)! American Tall designs fitted, slim clothes. Extra length without extra width

Notice