• Job Description

  Req#: C9825-24-0062?language=en&page=764&sort=publicationDateDesc

  Job summary

  This is an exciting time to join the People Directorate at Shropshire Community Health NHS Trust. We are implementing a new rostering system and building our E-rostering team to support this exciting development in our resourcing systems. You will be part of our Resourcing Service in this new team joining our other teams in the service recruitment and temporary staffing.

  We are looking to recruit a E-roster Administrator to provide a full and efficient administration support and data quality function in relation to information and rosters stored within the Trust's electronic system (HealthRoster).

  You will support in maintaining the E-Rostering system, training provision to new and existing users, and assist in the creation of reports for a variety of audiences.

  You will be qualified to NVQ 3 in business administration or have equivalent experience with a track record of delivering an efficient administrative support. You will have excellent customer service skills, experience of working with rosters, entering and maintaining data for large IT systems and of the use of a range of Microsoft packages.

  You will be experienced in working with different departments and organisations with all levels of staff, utilising your communication skills.

  Main duties of the job

  • To provide a full and efficient system administration support and data quality function in relation to information and rosters stored within the Trust's electronic system (HealthRoster).
  • Be a point of contact for all users of the Trust's E-Rostering system, providing day to day support on all aspects of E-Rostering.
  • The postholder will be a key member of the E-rostering team supporting all associated administration processes in the management and implementation of the Healthroster suite across the Trust.
  • Responsible for inputting data into the electronic rostering system to include setting up new starters, contract variations, processing leavers and preparing data for the payroll interface files.
  • The creation and maintenance of user accounts and system passwords in line with Trust policies.
  • Adding new starters, removing leavers, amending contracted hours and re-assigning postings as requested by team lead, ward sisters and department managers.
  • The application and monitoring of system settings such as shifts, patterns, rules and roster templates to ensure that staff are rostered effectively and in accordance with the Trust E-Roster Policy.
  • To collate, run, manipulate and distribute reports from the electronic rostering and other data sources as required.
  • To respond to email and telephone inquiries from internal and external staff with regards to E-roster and assist where possible or refer them to the E-Rostering training and systems team.

  About us

  Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

  Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

  Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

  Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

  Date posted

  14 February 2024

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £22,816 to £24,336 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  825-6067228-OPS

  Job locations

  Mount McKinley House

  Anchorage Avenue

  Shrewsbury Business Park,

  SY2 6FG

  
  

  Job description

  Job responsibilities

  Please see the Job Description and Person Specification attached for further information on the role.

  Job description

  Job responsibilities

  Please see the Job Description and Person Specification attached for further information on the role.

  Person Specification

  Qualifications

  Essential

  • NVQ Level 3 in business administration or equivalent experience
  • Maths & English GCSE at Grade C or above or equivalent

  Knowledge and Skills

  Essential

  • Knowledge and understanding of the off-duty process and rostering issues
  • Ability to assess, resolve and refer enquiries as appropriate
  • Ability to accurately input and manipulate data/information
  • Ability to work independently and within a team
  • Excellent written and verbal communication skills
  • A broad understanding of relevant policy, legislation drivers and their application to the relevant service area e.g. Data Protection, Confidentiality, Trust policies and procedures
  • Excellent organisational and time management skills

  Experience

  Essential

  • Experience of providing excellent customer service and delivering administrative support
  • Experience of entering and maintaining data for large IT systems and of the effective use of a range of Microsoft packages including Excel, Word, Powerpoint, databases, electronic diaries
  • Experience of working with rosters

  Person Specification

  Qualifications

  Essential

  • NVQ Level 3 in business administration or equivalent experience
  • Maths & English GCSE at Grade C or above or equivalent

  Knowledge and Skills

  Essential

  • Knowledge and understanding of the off-duty process and rostering issues
  • Ability to assess, resolve and refer enquiries as appropriate
  • Ability to accurately input and manipulate data/information
  • Ability to work independently and within a team
  • Excellent written and verbal communication skills
  • A broad understanding of relevant policy, legislation drivers and their application to the relevant service area e.g. Data Protection, Confidentiality, Trust policies and procedures
  • Excellent organisational and time management skills

  Experience

  Essential

  • Experience of providing excellent customer service and delivering administrative support
  • Experience of entering and maintaining data for large IT systems and of the effective use of a range of Microsoft packages including Excel, Word, Powerpoint, databases, electronic diaries
  • Experience of working with rosters

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Shropshire Community Health NHS Trust

  Address

  Mount McKinley House

  Anchorage Avenue

  Shrewsbury Business Park,

  SY2 6FG

  
  

  Employer's website

  https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Shropshire Community Health NHS Trust

  Address

  Mount McKinley House

  Anchorage Avenue

  Shrewsbury Business Park,

  SY2 6FG

  
  

  Employer's website

  https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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