• Job Description

  Req#: C9165-25-02-060b?language=en&page=457&sort=publicationDateDesc

  Job summary

  Part time 24 hours per week - Fixed Term Contract - 28/02/2026

  We are looking to appoint a passionate and motivated individual that will work closely with our eRoster advisors, eRoster Team Manager and other trust colleagues to ensure the trust has a safe and effective eRostering system.

  eRostering is a software programme, that allows trust colleagues to be allocated onto shifts and/or into activity considering patient need, workforce skill and availability. This is a varied role and will give you the opportunity to work across multi-disciplinary teams and allow you to grow specialist knowledge of eRostering.

  We will work with you to develop an understanding of how rotas are built, created and maintained. The successful candidate will join a small, supportive and lively eRoster team, who have a flexible approach to work in the demanding and fast paced world of eRoster and have won many accolades and praise on their eRoster knowledge.

  Working in the eRoster team is very fast paced and busy, so you need to be calm, friendly, work in a logical way and be able to work on multiple tasks each day.

  This role ideally suits someone who is passionate about customer service, is system minded and has high attention to detail.

  The eRoster administrator role is a perfect gateway into the NHS and The People Team within The Rotherham NHS Foundation Trust, so why not come and join us?

  Interviews to take place 27th May 2025

  Main duties of the job

  This role will be the first point of contact for eRoster end users, supporting colleagues with their queries. You will support and signpost colleagues to relevant support material and guide them to resolutions, escalating where appropriate.

  You will need to display exceptional customer services skills and have a passion for investigating root cause of queries. The role assists the eRoster team in maintaining the system administration which includes, but not limited to, ensuring all new employees, contractual changes and leavers are administered in the eRoster system. You will help administer expense system which includes but not limited to ensuring all new employees and leavers are appropriately set up and maintained with expenses system.

  Complete DVLA checks for tax and MOT and complete driving license checks. The eRostering Administrator will also help produce key reports using eRostering data and help action any reports that require completion, and use/understanding of Microsoft Excel is required for this role. The role assists the eRoster team in the planning and reviewing of the eRoster teams work schedule and collaborating in weekly work schedule reviews and offering suggestions for improvements.

  The role supports with the planning and creation of eRoster training materials for use by the trust.

  The role will work collaboratively with multidisciplinary teams within the organisation and work closely with external suppliers and escalate problems as required.

  About us

  The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

  As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

  But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

  All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

  Certificates of Sponsorship

  For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk), band 2 roles are no longer eligible for sponsorship.

  Details

  Date posted

  09 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year per annum, pro rata

  Contract

  Fixed term

  Duration

  9 months

  Working pattern

  Part-time, Flexible working

  Reference number

  C9165-25-02-060b

  Job locations

  Woodside Building

  Moorgate Road

  Rotherham

  S60 2TY

  
  

  Job description

  Job responsibilities

  Please see the attached Job Description and Person Specification for full details of the role and responsibilities

  Job description

  Job responsibilities

  Please see the attached Job Description and Person Specification for full details of the role and responsibilities

  Person Specification

  Experience

  Essential

  • Experience of planning and prioritising own workloads
  • Experience of working autonomously, flexibly and as part of a team
  • Experience of working in a range of administerial roles
  • Experience of working in a customer focussed environment, dealing with queries via email, phone and a face to face

  Qualifications

  Essential

  • NVQ Level 3 or equivalent experience

  Knowledge

  Essential

  • Advance level of software packages such as Microsoft Word, Excel, Outlook and PowerPoint

  Desirable

  • Knowledge of eRoster and/or ESR
  • Knowledge of temporary staffing processes

  Person Specification

  Experience

  Essential

  • Experience of planning and prioritising own workloads
  • Experience of working autonomously, flexibly and as part of a team
  • Experience of working in a range of administerial roles
  • Experience of working in a customer focussed environment, dealing with queries via email, phone and a face to face

  Qualifications

  Essential

  • NVQ Level 3 or equivalent experience

  Knowledge

  Essential

  • Advance level of software packages such as Microsoft Word, Excel, Outlook and PowerPoint

  Desirable

  • Knowledge of eRoster and/or ESR
  • Knowledge of temporary staffing processes

  Employer details

  Employer name

  The Rotherham NHS Foundation Trust

  Address

  Woodside Building

  Moorgate Road

  Rotherham

  S60 2TY

  
  

  Employer's website

  https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  The Rotherham NHS Foundation Trust

  Address

  Woodside Building

  Moorgate Road

  Rotherham

  S60 2TY

  
  

  Employer's website

  https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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