• Job Description

  Req#: req33510

  E T Consultant :Transformation Scrum Master

  Job #:	req33510
  Organization:	World Bank
  Sector:	Information Technology
  Grade:	EC1
  Term Duration:	1 year 0 months
  Recruitment Type:	Local Recruitment
  Location:	Washington, DC,United States
  Required Language(s):	English
  Preferred Language(s):
  Closing Date:	6/27/2025 (MM/DD/YYYY) at 11:59pm UTC

  Description

  Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

  
  

  ITS Vice Presidency Context:

  
  

  The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

  
  

  ITSBA Context

  
  

  The ITS Business Administration Department (ITSBA) is a central pillar in the World Bank Group's IT, responsible for managing the business of ITS. ITSBA serves as a strategic catalyst, navigating IT transformation, endorsing agile and lean methodologies, and sculpting the IT workforce blueprint. It champions stringent governance, proactive risk management, and unwavering compliance with policies and standards, while also ensuring meticulous financial oversight of IT resources. ITSBA is the driving force behind organizational change and transformation efforts, instilling a culture of innovation and continuous learning. ITSBA is responsible for equipping the IT workforce with the necessary skills to address both present and future technological advancements and managing strategic sourcing and vendor management.

  The department encompasses several key areas:

  • Strategy and Advisory

  • Governance and Business Management

  • Financial Management

  • Transformation Management and Enterprise Change Management

  • Workforce Management, Learning, and Knowledge Management

  • Sourcing and Vendor Management

  • Staff Engagement

  
  

  Unit

  
  

  The Transformation Management Unit (ITSTM), recently established, is dedicated to driving enterprise-wide strategic transformation programs, organizational change management, and digital transformation initiatives within the ITS department. As a newly formed unit, it plays a pivotal role in ensuring the successful execution of high-impact projects that deliver measurable value and support the adoption of Agile and lean methodologies. By guiding the ITS department through its digital transformation and change journey, the unit fosters a culture of continuous improvement and innovation. It ensures that all key initiatives are strategically aligned with the World Bank Group’s objectives, positioning ITS as a critical enabler of organizational success.

  
  

  The Transformation Scrum Master helps the scrum teams work more effectively by identifying and eliminating impediments, promoting standards and best practices, and providing continued support through coaching and mentoring. The scrum master ensures the smooth operation of agile processes and activities and is responsible for leading daily stand-ups, backlog prioritization meetings and retrospectives.

  
  

  Roles and Responsibilities: Transformation Scrum Master

  
  

  • Organize and facilitate agile activities and ceremonies including daily stand-up meetings, sprint reviews, retrospectives, sprint and release planning and product backlog refinement sessions.

  • Ensure that all meetings are positive, productive, stay on topic and are kept within the timebox.

  • Collaborate closely with the product owner to manage the backlog.

  • Effectively manage user story estimation and forecasting.

  • Champion and facilitate adoption of agile standards, tools and best practices.

  • Coach team on established IT and corporate standards (e.g., security, quality, and architecture) to minimize operational and reputational risk.

  • Proactively identify and resolve impediments to team progress.

  • Communicate with leaders across the organization to ensure transparency into delivery progress, challenges and risks.

  • Utilize team feedback and metrics (e.g., quality, delivery, cadence, etc.) to identify areas of opportunity and work with team to continuously improve to achieve excellence.

  • Coach the team to improve collaboration and self-management, promoting healthy interactions both within the team and with external stakeholders.

  • Represent the team at broader planning and coordination sessions (e.g., Scrum of Scrums).

  • Support the team in using agile planning and development tools (e.g. JIRA, Confluence, Rally).

  • Experiment with new practices and frameworks to improve team outcomes.

  • Actively participate in learning opportunities such as communities of practice or conferences to improve skills and better support the team.

  • Contribute to the advancement and improvement of agile practices within the organization.

  
  

  Knowledge and Skills

  
  

  • Deep knowledge of agile practices, frameworks and techniques.

  • Excellent people and project management skills.

  • Coaching skills and ability to motivate teams.

  • Strong communication and presentation skills.

  • Strong analytical and problem-solving skills.

  • Experience with agile planning and development tools (e.g. ADO, Confluence).

  • Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.

  • Operational Excellence and Talent Empowerment: Skilled in driving operational management with a focus on client outcomes and empowering talent through effective team leadership and development.

  • Innovation and Digitization Expertise: Experience in accelerating digitization and leveraging technology to create innovative solutions that align with organizational goals.

  • Focus on Development Impact: Deep commitment to achieving measurable development impact through strategic transformation and innovation initiatives

  • Communication Skills: Strong oral, written, and presentation skills with the ability to convey complex ideas clearly and compellingly.

  • Agility and Professionalism: Ability to thrive in a fast-paced environment. Maintain professionalism, confidentiality, organization, flexibility, initiative, teamwork, and adaptability to change.

  • Passion for Mission: A deep passion for the mission of the World Bank Group (WBG).

  Selection Criteria

  • A Bachelors’ degree in either technology management, computer science, finance/business, data analytics, organizational management/development, or a relevant discipline, with at least 5 years of relevant experience, preferably in the IT transformation field, OR an equivalent combination of education and experience.

  • Certification preferred (e.g. CSM, CSP, PMP, SAFe).

  Experience

  • 3-5 years of experience with agile development.

  • 1-3 years of scrum master experience.

  • Agile, scrum, or project management

  • Background in relevant industries, functions, and/or technologies is preferred.

  • Agility and Professionalism: Ability to thrive in a fast-paced environment. Maintain professionalism, confidentiality, organization, flexibility, initiative, teamwork, and adaptability to change.

  WBG Culture Attributes:

  1. Sense of Urgency – Anticipating and quickly reacting to the needs of internal and external stakeholders.
  2. Thoughtful Risk Taking – Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
  3. Empowerment and Accountability – Engaging with others in an empowered and accountable manner for impactful results.

  World Bank Group Core Competencies

  We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

  Learn more about working at the World Bank and IFC , including our values and inspiring stories.

  Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.

• About the company

  The World Bank is an international financial institution that provides loans and grants to the governments of poorer countries for the purpose of pursuing capital projects.

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