This job is now closed
Job Description
- Req#: JR0116563
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $48.14 per hour
- Opportunity for annual bonuses or long-term incentive opportunities
- Supportive and collaborative work environment focused on employee growth
- Chance to make a positive impact on customer satisfaction and system efficiency
- Involvement in special projects that enhance customer engagement
- Competitive compensation package as part of Total Rewards
What to Expect (Job Responsibilities):
- Respond promptly and accurately to customer and vendor inquiries, escalating issues as needed
- Apply superior knowledge of wholesaler account setups, EDI, and dispensing data requirements
- Provide continuous updates to customers on open cases, ensuring proper follow-up
- Handle advanced and sensitive issues related to wholesaler account setups and data feeds
- Manage bundled cases to enhance overall customer satisfaction
What is Required (Qualifications):
- Degree or equivalent; typically requires 2+ years of relevant experience
- Minimum of 2 years of advanced administrative support experience
- Experience in product support and issue resolution with multiple departments or vendors
- Excellent critical and analytical thinking skills
- Knowledgeable in Excel and ability to work in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- Prior experience in the Macro Helix Support division
- Experience in the Pharmaceutical Industry
- Knowledge of electronic data feeds (EDI) and Business Objects
- Familiarity with SAP and the McKesson Connect system
#HealthcareServices #CustomerSupport #CareerOpportunity #CompetitivePay #EqualOpportunityEmployer
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
McKesson Corporation is an American company distributing pharmaceuticals and providing health information technology, medical supplies, and care management tools.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.