• Job Description

  Req#: R0270637

  Job Description:

  Job Title eFX Production Support Engineer

  Corporate Title Assistant Vice President

  Location Jacksonville, FL

  Overview

  The eFX Production Support Engineer will act as a profession in the Global FX production team, providing front line support to the electronic trading business, sales community, and external clients, where you will be expected to balance between fast response (e.g., electronic trading monitoring and incident management) and longer-term activities (e.g., DevOps, release planning, security, and audit reviews).

  Working in Production means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the Firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose.

  What We Offer You

  • A diverse and inclusive environment that embraces change, innovation, and collaboration

  • A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

  • Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

  • Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

  • Educational resources, matching gift, and volunteer programs

  What You’ll Do

  • Act as a Production Support engineer in the Global Foreign Exchange production team, providing first and second level support to the Trading, Sales, and business community for the suite of applications and their associated components

  • Management and communication of major production incidents

  • Tooling improvements, automation, and reduction of manual effort

  • Work closely with application development and infrastructure teams to fix issues and to improve the stability and performance of the environment

  • Act as the prime liaison for the application suite into the incident, problem, change, release, capacity, and continuity functions

  • Application rollout activities (may include some weekend activities)

  Skills You’ll Need

  • Minimum academic requirement: Bachelor’s degree in a technical subject or equivalent experience

  • Basic knowledge of application development lifecycle

  • Familiarity with production management best practices i.e., capacity management, incident management, change management

  • Linux proficiency

  • Proactive, self-starter mindset - ability to take ownership of major issues, projects, and critical electronic trading systems

  Skills That Will Help You Excel

  • Experience in front office trading technology, preferably FX

  • Understand business fundamentals of Fixed Income & Currencies (FIC) electronic trading including FX (spot, forwards), Rates

  • Hands on deployment experience

  • Programming or scripting language

  • Useful technical skills: KDB, Structured Query Language (SQL), FIX, network fundamentals, ECN connectivity, colocation related technologies, Python

  Expectations

  It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model.

  Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

  Deutsche Bank Values & Diversity

  We believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds, and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging. Click here to find out more about our diversity and inclusion efforts.

  We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

  Click these links to view the following notices: EEO is the Law poster and supplement ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision

  Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life

  The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice, please email HR.Direct@DB.com.

  Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

  We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

  Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

  
  We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: EEO is the Law poster and supplement; Employee Rights and Responsibilities under the Family and Medical Leave Act; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision.

• About the company

  The bank's network spans 58 countries with a large presence in Europe, the Americas and Asia.

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