• Job Description

  Req#: C9309-25-0579?language=en&page=688&sort=publicationDateDesc

  Job summary

  An exciting opportunity to join the UCLH Electronic Health Record (EHR) team has arisen within our Patient Access & Flow team.

  We are looking to recruit four enthusiastic individuals, to form part of a new team to delivery of a DEP to SER Masterfile conversion and Patient Appointment Self-Scheduling via MyCareUCLH (MyChart). We have a mixture of permanent and 2 year fixed term posts available - this will be discussed with candidates at interview

  We are seeking individuals with a strong interest and experience in digital healthcare within an outpatient setting. Applicants should be Epic Certified/Proficient in at least one app, preferably Cadence/Ambulatory/MyChart or one of our other PAS based Apps such as Grand Central or Springboard.

  This programme is a unique and challenging initiative aimed at delivering significant benefits for both patients and the organisation. Using the agile methodology, we will collaborate with key stakeholders to design, release, and iterate at pace--ensuring that we deliver value to the organisation as early as possible.

  Our Epic EHR system plays a crucial role in improving care by providing staff and patients with seamless access to information, ensuring that services and treatment plans are built around patient needs. Patient Self Scheduling is key to our transformation programme, driving forward our vision as a digitally enabled organisation that supports efficient, effective, and most importantly patient-centred care.

  Main duties of the job

  The post holders will be part of a dedicated scrum team responsible for the design, configuration, build, and testing of the Patient Self-Scheduling programme and the pre-requisite . Working alongside the EHR Deputy Delivery Manager and Training & Adoption colleagues, they will establish strong relationships with departmental leads, super-users, and subject matter experts to assess current-state booking and MyCare workflows and contribute to shaping the future-state design and successful programme delivery.

  They will support the Deputy Delivery Manager in executing project plans, ensuring timely delivery while adhering to governance frameworks, quality standards, and agile methodologies. Regular engagement with clinicians and operational managers will be key to analysing service needs, defining clinical best practices, optimising workflows, and aligning system enhancements with Trust strategic objectives.

  Candidates who only hold one of the desired Certifications but lack the other will be provided with training and are expected to achieve certification or proficiency within their six-month probation period.It is anticipated that post holders will need to spend at minimum one day on site per fortnight with the capacity to attend more frequently depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities.

  About us

  University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large & diverse population. We provide academically led acute & specialist services, to people from the local area, from throughout the United Kingdom & overseas. Our vision is to deliver top-quality patient care, excellent education, & world-class research.

  We provide first-class acute & specialist services across eight sites:

  University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

  National Hospital for Neurology & Neurosurgery

  Royal National ENT & Eastman Dental Hospitals

  University College Hospital Grafton Way Building

  Royal London Hospital for Integrated Medicine

  University College Hospital Macmillan Cancer Centre

  The Hospital for Tropical Diseases

  University College Hospital at Westmoreland Street

  We are dedicated to the diagnosis & treatment of many complex illnesses. UCLH specialises in women's health & the treatment of cancer, infection, neurological, gastrointestinal & oral disease. It has world class support services including critical care, imaging, nuclear medicine & pathology.

  At UCLH, we have a real 'One Team' ethos, & our values - safety, kindness, teamwork & improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England

  Details

  Date posted

  28 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 8a

  Salary

  £61,927 to £68,676 a year Per annum Inclusive of HCAS

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  309-UCLH-6341-A

  Job locations

  University College London Hospitals NHS Foundation Trust

  Maple House, 149 Tottenham Court Road

  London

  W1T 7NF

  
  

  Job description

  Job responsibilities

  For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

  Please note due to a number of other roles being advertised that it is a possibility that there will be a mixture of permanent and fixed term roles available at this level. This will be discussed with candidates at interview.

  Come and be a part of the best NHS trust in England to work for, according to our staff** UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

  This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

  Job description

  Job responsibilities

  For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

  Please note due to a number of other roles being advertised that it is a possibility that there will be a mixture of permanent and fixed term roles available at this level. This will be discussed with candidates at interview.

  Come and be a part of the best NHS trust in England to work for, according to our staff** UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

  This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

  Person Specification

  Specific Requirements

  Essential

  • Full understanding of and demonstrable commitment to the UCLH values.

  Knowledge and Qualifications

  Essential

  • Educated to degree level or equivalent through experience and professional development.
  • Higher professional clinical or management degree or equivalent.
  • Specialist knowledge across a wide range of subject areas relating to EHRS and digital services including Epic certification.
  • Good knowledge and understanding of NHS clinical, administrative and operational workflows.

  Experience

  Essential

  • Relevant project management or improvement experience with a track record of delivery.
  • Experience of change programmes while also developing and maintaining high standards of quality.
  • A proven success in planning and effective implementation of software improvement plans.
  • Experience of design, build, configuration and testing within Epic applications.

  Skills and Abilities

  Essential

  • The ability to work unsupervised and plan project work to agreed timescales to meet deadlines.

  Person Specification

  Specific Requirements

  Essential

  • Full understanding of and demonstrable commitment to the UCLH values.

  Knowledge and Qualifications

  Essential

  • Educated to degree level or equivalent through experience and professional development.
  • Higher professional clinical or management degree or equivalent.
  • Specialist knowledge across a wide range of subject areas relating to EHRS and digital services including Epic certification.
  • Good knowledge and understanding of NHS clinical, administrative and operational workflows.

  Experience

  Essential

  • Relevant project management or improvement experience with a track record of delivery.
  • Experience of change programmes while also developing and maintaining high standards of quality.
  • A proven success in planning and effective implementation of software improvement plans.
  • Experience of design, build, configuration and testing within Epic applications.

  Skills and Abilities

  Essential

  • The ability to work unsupervised and plan project work to agreed timescales to meet deadlines.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  University College London Hospitals NHS Foundation Trust

  Address

  University College London Hospitals NHS Foundation Trust

  Maple House, 149 Tottenham Court Road

  London

  W1T 7NF

  
  

  Employer's website

  https://www.uclh.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  University College London Hospitals NHS Foundation Trust

  Address

  University College London Hospitals NHS Foundation Trust

  Maple House, 149 Tottenham Court Road

  London

  W1T 7NF

  
  

  Employer's website

  https://www.uclh.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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