Massillon Family Practice
EHR Software Specialist (Not Remote)
4 days agoWhat's your preference?
Job Description
- Req#: 3354511
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Excellent medical insurance coverage
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package, including 401(k) with employer match and paid time off
- Supportive and collaborative work environment dedicated to patient-centered care
- Chance to make a positive impact on staff training and clinical workflows
What to Expect (Job Responsibilities):
- Provide technical support to EHR system users via phone, remote access, and in-person visits
- Research and troubleshoot issues for end users of EHR systems
- Record all support requests and solutions in ticketing software and communicate resolutions
- Assist with onboarding, training, and education of newly hired staff
- Collaborate with multidisciplinary teams to optimize the implementation of EMR software
What is Required (Qualifications):
- Ability to work independently and as part of a team
- Effective communication skills
- Familiarity with eClinicalWorks (eCW) and Office 365 is a plus
- Excellent time management skills and ability to prioritize tasks
- Background as an RN, Medical Assistant, STNA, or LPN
How to Stand Out (Preferred Qualifications):
- Experience in providing training and support for EHR systems
- Previous involvement in clinical workflow audits and improvements
- Participation in continuing education related to EMR software systems
#HealthcareServices #EHRSupport #MedicalTraining #CareerGrowth #EmployeeBenefits
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