EMEA Client & Broker Engagement Associate

Location: one of our continental European locations (Milano/Italy, Madrid/Spain)

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multichannel distribution network.

About the role

What you need to know:

• Lead on the programme management and coordination of EMEA Client & Broker Engagement (CBE) initiatives and strategies as required, this could include CBE’s 3 Year Plan, EMEA MWB’s, Brokers engagement, International Client Calls, CX (Customer Experience) initiatives
• Provide project management through leading on EMEA CBE projects ensuring project plans are in place and timelines are adhered to.
• Responsible for preparing and briefing the ‘Head of CBE - EMEA’ for presentations, high level interviews, speeches, townhalls and key market events.
• Provide input into agenda and content into key CBE events (ECF, Client Forums, FERMA, Webinars, etc)
• Undertake an operational management role to effectively drive performance across EMEA CBE by ensuring day-to-day activities are aligned to business goals and priorities.
• Work closely and maintain relationships with key stakeholders across the AIG EMEA business to ensure alignment with all products, key functions and cluster/country leads.
• Work closely and maintains relationships with selected external partners e.g. broker leaders to progress joint initiatives.
• Prepare the monthly EMEA CBE update for the AIG International Leadership Team (ILT) and other Senior Leaders across EMEA LT.
• Work closely with distribution leaders in AIG International to ensure a ‘global approach’ is maintained.
• Maintain a close interaction with AIG Government Affairs & Public Affairs to ensure CBE are aligned with key messaging e.g., climate change, ESG, governmental direction, current affairs, geopolitical activity etc.

What we’re looking for:

• Bachelor’s degree or equivalent in Business, Law or equivalent studies
• Demonstrable experience of project management in an international company with various locations across EMEA.
• Professional experience making recommendations and decisions based on complex data / information and proven ability to demonstrate experience in supporting Executive level stakeholders and/or similar high-profile positions.
• Proficiency with MS Office applications.
• Excellent communications skills in English and another European language (French, German, Italian, Spanish)
• Track record of dealing well with ambiguity, prioritizing needs, and delivering results in a fast-pace environment
• Ability to maintain confidentiality and handle sensitive and confidential information as well as manage multiple priorities.
• Team player with strong interpersonal skills coupled with creative problem-solving.

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We’re proud to offer a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com . Reasonable accommodations will be determined on a case-by-case basis.

Functional Area: