• Job Description

  Req#: 108272

  Job Description

  Leads the employee relations process including conducting investigations and researching employee complaints in support of the Advice and Counsel Center. Recommends solutions and options to Site HR in support of resolving employee relations issues.

  Job Responsibility

  • Leads the employee relations process for assigned cases ensuring consistency with investigation practices and resolution of complaints across the organization.
  • Collaborates with Site HR and department managers in advising and recommending employee relations solutions.
  • Conducts and/or collaborates with Site HR to conduct thorough, documented investigations in areas.
  • Conducts interviews with all parties and documents conversations in a clear and concise manner; gathers and reviews all necessary evidence in support of case investigation; ensures all documentation is accurate and complete.
  • Prepares and/or assists in the preparation of a final investigative report including analysis and recommended course of action.
  • Prepares and maintains regular reports utilizing ACC data regarding investigations.
  • Works with Site HR and Corporate HR departments to determine most appropriate way to operationalize solutions.
  • Applies knowledge of Labor laws, union contracts, federal, state and local laws in the application of complaint resolution.
  • Collaborates with Legal and Compliance teams to resolve all complaints, including Ethics Point complaints, as necessary.
  • Uses knowledge and skills to contribute to the development of functional objectives and principles to achieve goals in innovative ways. Problems addressed are of diverse scope and complexity ranging from moderate to substantial.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

  Job Qualification

  • Bachelor's Degree required, or equivalent combination of education and related experience in Human Resources, Employee Relations, or a related field.
  • 5-7 years of relevant experience and progressive experience where team leadership was demonstrated, required.
  • Demonstrated understanding of labor laws, employment regulations, and HR best practices, strongly preferred.
  • Prior Union & Labor Relations experience, strongly preferred.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to manage multiple case demands with competing priorities.

  
  *Additional Salary Detail
  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

• About the company

  Northwell Health is a nonprofit integrated healthcare network that is New York State's largest healthcare provider and private employer. The flagship hospitals of Northwell are North Shore University Hospital and Long Island Jewish Medical Center.

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