• Job Description

  Req#: R-342696

  Wells Fargo has committed to hire military spouses/domestic partners of actively serving military personnel.

  The HHH Program is a direct hire program for talented individuals seeking careers in Consumer Lending, Consumer Small Business Banking, Human Resources, Technology, and Wealth Investment Management. Learn more about our program: HHH Program

  About this role:

  Wells Fargo is seeking an Employee Relations Consultant in Human Resources as part of the Employee Relations General Consulting, Referral and or Disputes teams. For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com .

  In this role you will:

  • Participate in consulting and assisting in team or management related issues for individuals and all levels of management within Wells Fargo

  • Provide front line support in the prevention, understanding, resolution, and referral of employee relations problems

  • Communicate, guide, and educate on core or common Employee Relations or Human Resource policies

  • Present recommendations for resolving complex individual issues and exercise independent judgment while leveraging and continuing to develop expertise in the Employee Relations functional area, policies, procedures, and compliance requirements

  • Collaborate and consult with Employee Relations colleagues, internal partners, and managers to provide guidance, coaching, feedback, and recommendations related to employee relations issues

  • Maintain accurate, timely, and required documentation of activities in case management system to ensure quality employee relations records and metrics.

  • Maintain ability to work in a fast-paced environment and effectively manage competing priorities, includes ability to effectively consult on high-volumes of cases at one time

  Required Qualifications:

  • 2+ years of employee relations consulting experience, or equivalent consulting experience, demonstrated through one or a combination of the following: work experience, training, military experience, education

  Desired Qualifications:

  • 2+ years of Human Resources Consulting experience.

  • 2+ years of experience applying knowledge of policy, employment laws and regulations to solve a problem

  • Ability to manage a high volume of unique situations end to end to meet customer expectations

  • Experience taking initiative to utilize multiple technologies to independently research and identify information, manage cases, and provide recommendations with detailed documentation to support and defend decisions

  • Strong conflict resolution skills

  • Strong influence, communication, and problem-solving skills

  • Ability to work effectively independently and in a virtual team environment

  • Experience using a case management system

  • Highly refined and professional verbal and written communication

  • Ability to produce a copy of military orders including applicant

  Job Expectations:

  • This position will require onsite presence in a hybrid arrangement at one of the listed locations. Relocation assistance is not available for this position.

  • HHH Program Hires are expected to attend and participate in the Military Spouse Homefront Heroes Orientation and Onboarding Experience.

  #HHHProgram

  #HRJobs

  Posting End Date:

  23 Feb 2024

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

• About the company

  Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.

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