• Job Description

  Req#: 3606
  
  
  
  
  
  
  
  Job Title: Employee Relations Manager
  Reports to: Director of Human Resources
  Location: Houston, Texas
  Schedule: Monday through Friday; 8:00 AM to 5:00 PM; Weekends and overtime may be required.
  Pay Scale: Commensurate with experience and skills
  This position will support the Director of Human Resources in handling the Employee Relations function. Position consists of assisting in resolving various issues and concerns arising during the life cycle of employment and managing. This position will be responsible for conducting investigations and responding to employee concerns and accommodation requests.
  RESPONSIBILITIES
  • Assist in resolving employee relation issues and facilitate conflict resolution between employees and supervisors
  • Promptly investigate employee complaints, including but not limited to complaints regarding harassment, discrimination, and unfair treatment
  • Utilize independent judgment and best practices in conducting investigation and recommending resolutions for HR Director’s approval; write investigation summaries and reports
  • Work with management on employee performance issues, support progressive discipline, guide supervisors, and prepare documentation for HR and legal review as required
  • Provide general guidance to managers and supervisors regarding labor and employment law compliance, wage/hour laws, sexual harassment, and discrimination prevention, etc.
  • Maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring compliance
  • Respond to written and verbal inquiries from a variety of internal and external sources
  • Conduct stay and exit interviews
  • Partner with outside counsel and outside agencies when needed
  • Create and maintain complaint tracking system
  • Create and manage administration of employee ambassador program
  • Other responsibilities/accountabilities as needed relevant to employee relations
  REQUIREMENTS
  • Willingness to work on site (Must live within 60 miles)
  • Requires 5-7 years related experience in employee relations
  • Strong working knowledge of employment law and regulations including Title VII, DOL, FMLA, ADA, FLSA, ERISA, COBRA, PPACA, Section 125 and unemployment and labor relations
  • License(s) : HR Certification required (SHRM-CP, SHRM-SCP, SPHR, PHR, etc.)
  • Excellent negotiation and relational skills w/the ability to exercise sound judgment and make decisions in a consistent manner
  • Demonstrated ability and track record of managing complex and sensitive performance and employee relations issues
  • Ability to manage, counsel and resolve various and numerous issues/concerns on a daily basis.
  • Strong problem solving, ethical, and analytical skills.
  • Comfortable speaking in front of groups and working with all levels of an organization.
  • Ability to be objective, discreet, organized and detail oriented
  • Demonstrated experience in working with Microsoft Word, Excel and PowerPoint.
  • Excellent writing, interpersonal and customer service skills
  • Ability to work under limited supervision following standardized practices and/or methods
  Sun Coast Resources, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
  
  
  
  
  
  
  
  
  

• About the company

  Since inception in 1985, Sun Coast Resources, quality fuels and lubricants®, has fast become the largest women-owned business in Texas and one of the largest wholesale petroleum marketers in the nation. Licensed in 39 states with 17 offices and bulk pl...

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