Kaiser Permanente
EMT/Paramedic Support Agent On Call - Remote (Must reside in Portland Metro Area or SW Washington) - Remote
PayCompetitive
LocationHillsboro/Oregon
Employment typeOther
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Job Description
- Req#: 1345557
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and hospital coordination
- Engage with innovative programs like Virtual Hospital and Mobile Health Partnership
- Work in a dynamic and essential role within the healthcare system
What to Expect (Job Responsibilities):
- Answer incoming calls to the Regional Telephonic Medicine Center (RTMC), performing intake and triaging information
- Coordinate patient transfers, inpatient bed placement, and ambulance transport while assessing hospital capacity
- Track patient emergency department visits and manage appropriate repatriations according to protocols
- Participate in internal quality assurance, insurance verification, chart reviews, and data entry
- Maintain comprehensive knowledge of departmental policies, procedures, and external medical resources
What is Required (Qualifications):
- Must reside in Oregon or SW Washington at the time of application
- Experience in coordinating patient care or hospital operations
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Proficient in data entry and familiarity with healthcare protocols
How to Stand Out (Preferred Qualifications):
- Experience in telephonic medicine or healthcare coordination
- Knowledge of emergency transport resources and hospital operations
- Familiarity with quality assurance processes in a healthcare setting
- Previous experience with insurance verification and patient chart reviews
#HealthcareServices #PatientCare #TelephonicMedicine #CareerOpportunity #HospitalCoordination
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Providing high-quality, affordable health care services and improving the health of our members and the communities we serve.