ExlService

Engagement Manager - Analytics


PayCompetitive
LocationRemote
Employment typeOther

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  • Job Description

      Req#: 1588

      Engagement Manager - Analytics

      Virtual Req #1588
      Tuesday, December 14, 2021

      Company Overview and Culture

      EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.



      For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.

      Decision Analytics Engagement Manager

      EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

      EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.

      Please visit www.exlservice.com for more information about EXL Analytics.

      Role Overview:

      • Acquire data from primary or secondary sources, implement data collection systems and maintain databases.
      • Identify, develop and implement reporting and analytic tools
      • Develop dashboards for visual representation of performance using visual reporting tools
      • Analyze business performance and generate ad hoc business reports
      • Make presentations and reports based on data analysis
      • Create data models for functional need using excel, etc
      • Manage data, information, reports, etc and coordinate with various stakeholders for the same

        Education: BE/ B Tech,MA Statistics or Economics and/or MBA

        - Experience: Proven work experience as a data analyst or business data analyst for minimum 8 years

      1. Responsibilities:

      • Complete understanding of the current state of affairs and problem statement
      • Experience in data extraction and data manipulation in Python/SQL
      • In-depth data analysis like identifying major trends, univariate and bi-variate analysis.
      • Importing, merging and appending different datasets, joins in Python/SQL.
      • Complete understanding of SQL functions like- Stored Procedures,
      • Experience in data control and data automation.
      • Knowledge of insurance domain and pricing is good to have , not a mandate
      • Good written and verbal communication skills

      Candidate Profile:

      • Bachelor’s/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply
      • 8+ years’ experience in data analytics
      • Expert Level Knowledge in Excel, SQL and Python.
      • Strong and in-depth understanding of statistical concepts.
      • Data analysis experience and model development experience.
      • Good analytical and problem solving skills.
      • Outstanding written and verbal communication skills.
      • Able to work in fast pace continuously evolving environment and ready to take up uphill challenges.
      • Is able to understand cross cultural differences and can work with clients across the globe.

      What we offer:

      • EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
      • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
      • Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
      • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
      • Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.

      EEO/Minorities/Females/Vets/Disabilities

      To view our total rewards offered click here —> https://www.exlservice.com/us-careers-and-benefits

      Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.

      Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

      Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).


      EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

      Other details

      • Pay Type Salary
  • About the company

      EXL Service is an American multinational professional services company mainly involved in the operations management and analytics.