Davita
Engagement Specialist - IKC
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Job Description
- Req#: R0433181
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $24.50 per hour
- Opportunities for career advancement and growth within the organization
- Work remotely with a flexible schedule, Monday–Friday
- Supportive and collaborative work environment focused on patient care
- Directly impact patient engagement and care for complex chronic conditions
- Be part of a mission-driven team that values innovation and communication
What to Expect (Job Responsibilities):
- Facilitate completion of assessments in nephrology offices, dialysis clinics, or via telehealth
- Perform outbound calls for scheduling and reminders, and welcome new patients to the program
- Maintain accurate documentation and communicate patient updates to the care team
- Coordinate care by ensuring access to eligible resources and assisting with referrals
- Complete non-clinical screenings and assist the clinical team as directed
What is Required (Qualifications):
- High School Diploma or GED required; Associate’s or Bachelor’s Degree preferred
- 2+ years of professional experience in customer service or telephonic outreach roles preferred
- Prior healthcare experience preferred
- Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Strong verbal and written communication skills and ability to manage time effectively
How to Stand Out (Preferred Qualifications):
- Experience in patient-facing roles or telephonic outreach within healthcare settings
- Demonstrated ability to build trust and engage patients effectively
- Knowledge of healthcare resources and programs available for patients
#HealthcareServices #PatientEngagement #RemoteWork #CareerGrowth #InnovativeCare
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