Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for planning and designing internal communications network. Plays an important role in the testing and certifying of new hardware, configurations and services prior to deployment to the Company Network. Works with moderate guidance in own area of knowledge. Job Description Job Overview Supports, contributes to and may perform some independent development of software applications which monitor, measure, or alter our customer-facing production networks and network elements. Participates in on-call, after-hours, rotation approximately one week every month. The position serves and interacts with internal customers in National, Divisional, and regional teams. Works with XOC’s (network operations center) to mitigate supported software service interruptions. Breadth & Depth Under moderate guidance performs routine work. Begins to impact projects. Develops solutions of moderate scope and complexity, reviews standards available for decisions. General use & application of engineering methodologies. Intermediate level of industry knowledge and skills. Aptitude A customer-centric approach to support. Lifelong learner. Strives towards a culture of continuous improvement. A team player willing to listen and consider all points of view. Willingness to pivot rapidly to ensure business continuity. A flexible mindset that is always hungry to learn and grow. Strong communication skills to relay technical concepts efficiently and interpret intent accurately with customers and teammates. Ability to scale skills and contribution level as the team and network expand in scope . Core Capabilities Demonstrated capability with a scripting or programing languages. Troubleshooting ability to debug said language. Basic Linux/Unix or Windows server administration skills Technical writing (emphasis on code documentation) Revision control familiarity (GIT, SVN, etc.) IP Networking basics Experience with & exposure to Comcast delivery networks – (HFC basics ie; headend topology, CMTS/cable modem concepts, enterprise IP/CRAN functions, data center) Specialty Capabilities Experience with software development of one or more languages. Examples include Python, Mongo DB, Javascript, PHP, MySQL, Microsoft SQL Server, Oracle Databases, React, Laravel, Java. Experience with working in development environments such as Linux, Mac or Windows. Core Responsibilities Determines and implements corporate communications network and information technology standards. Troubleshoots and resolves complex network issues. Determines and documents internal telecommunications systems. Designs and configures telecommunications systems. Establishes and maintains network performance objectives. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years Salary: National Pay Range: $48,372.84 USD-$113,373.83 USD Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.