• Job Description

  Req#: REQ10349824

  About Four Seasons:

  Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
  
  At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

  About the location:

  Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

  ENGINEER III - Full Time

  Four Seasons Hotel Seattle

  This position reports to the Director of Engineering.

  U.S. work authorization is required for this position.

  Key Elements of the Job

  BASIC PURPOSE: Diagnose and provide service and repairs to hotel equipment including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

  PERFECT ROOM PREVENTATIVE (PRP):

  Key Responsibilities and Duties:

  • Scheduled Preventative Maintenance: Performing regular, scheduled inspections and maintenance tasks within guest rooms and other hotel spaces.

  • Minor Repairs: Addressing and resolving minor maintenance issues such as tightening loose fixtures, replacing light bulbs, and addressing other small repairs.

  • Cleaning and Maintenance: Maintaining the overall cleanliness and functionality of rooms and common areas, including cleaning surfaces, vacuuming, and touch-up work as needed.

  • Inspecting and Maintaining Room Contents: Checking the functionality and condition of furniture, fixtures, appliances (like TVs and mini-fridges), and other items found in guest rooms.

  • Reporting Major Issues: Promptly identifying and reporting any significant maintenance problems or safety hazards to management.

  • Safety and Security: Adhering to all company safety procedures and security protocols, completing required safety training, and reporting accidents or unsafe conditions.

  • Guest Service: Responding to guest requests professionally and promptly, assisting with their needs, and maintaining a positive demeanor.

  • Teamwork: Collaborating with other team members to ensure smooth operations and a positive work environment.

  • Professionalism: Maintaining a clean and professional appearance in line with company standards.

  ESSENTIAL FUNCTIONS:

  · Support with basic diagnosing and handling of all repairs of equipment including motors, starters, breakers, chillers and associated equipment throughout the entire building.

  · Respond to guest calls regarding maintenance of rooms and equipment in rooms or public area in a timely manner.

  · Respond to all emergency conditions such as fires, power failures, etc.

  · Clean all stations in Engineering, grease traps, plumbing stoppages and maintain an organized department and hotel.

  · Comply with and enforce Four Seasons standards as set forth in EmPact.

  · Work harmoniously and professionally with co-workers and supervisors.

  · Actively wear and maintain supplied PPE (Personal Protective Equipment).

  NON-ESSENTIAL FUNCTIONS:

  · Support with the installation or relocation of any additional equipment or existing equipment when necessary.

  · Support with the installation of electrical and mechanical systems for renovations, outlet additions and associated equipment and provide electrical set ups for exhibits including maintenance of those set-ups.

  KNOWLEDGE AND SKILLS:

  · Education: High school education or equivalent experience

  · Experience: Experience required by position is from 1 to 2 years of employment in the related position with Four Seasons or other organizations.

  · Skills and Abilities: Requires a working technical knowledge of general building maintenance. Working knowledge is generally learned on-the-job or through a series of professional certifications. Requires knowledge of the ability to operate computer equipment. Ability to read, speak and write English.

  · Hours: Eight (8) hour shifts; scheduled days and times vary based on need.

  ENVIRONMENT:

  · Physical Job Requirements:

  o Lifting/Pushing/Pulling/Carrying: 50% of shift carrying parts, equipment, pushing/pulling carts, lifting boxes or other equipment

  o Bending/Kneeling: 50% of shift bending/kneeling to troubleshoot and/or work on equipment.

  o Mobility: 85% of shift to walk through building and check on equipment or to answer guest calls.

  o Continuous Standing: 90% of shift continuous standing while walking or diagnosing maintenance solutions.

  o Climbing:

  - Stairs: up to approx.. 1000 steps, 50% of shift

  - Ladders: up to approx.. 40 steps, 50% of shift

  · Work Environment:

  o Inside: 80% of shift

  o Outside: 20% of shift

  · Abnormal temperature exposures:

  o Summer temperatures outside may reach above 85 degrees Fahrenheit.

  o Winter temperatures outside may reach as low as 20 degrees Fahrenheit.

  What to Expect from Your Work Experience...You will

  • Be part of a cohesive team with a singular focus on creating the best possible guest experience

  • Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons

  • Be encouraged to demonstrate your professional passion

  • Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company

  • Receive an hourly rate of $27.30 and a comprehensive benefit plan

  • Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program

  • Receive a complimentary meal when at work in our employee restaurant, the Sound Café

  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

• About the company

  Times change, but our dedication to perfecting the travel experience never will. Our highly personalised 24-hour service, combined with authentic, elegant surroundings of the highest quality, embodies a home away from home for those who know and appreciate the best.

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