• Job Description

  Req#: 501503

  Role: As a Locksmith in the hotel and casino industry, you will be responsible for the installation, maintenance, and repair of locking systems, including electronic and mechanical locks, in a high-security environment. This role requires a deep understanding of security protocols and the ability to ensure the safety and security of guests, employees, and assets within the facility.

  Key Responsibilities:

  1. Installation and Maintenance:

  - Install, repair, and maintain locks, keys, and security systems.

  - Program and troubleshoot electronic key card systems.

  - Ensure all locking mechanisms are functioning correctly and efficiently.

  2. Security and Safety:

  - Implement and adhere to security protocols and procedures.

  - Conduct regular inspections of locks and security systems to ensure compliance with safety standards.

  - Respond to emergency situations, such as lockouts or security breaches, promptly and efficiently.

  3. Key Management:

  - Manage and maintain key control systems, including the creation, duplication, and tracking of keys.

  - Maintain records of all key issues, returns, and replacements.

  - Ensure the security and confidentiality of master keys.

  4. Customer Service:

  - Provide excellent customer service to guests and staff regarding lock and key issues.

  - Assist guests with lockouts and other access-related problems in a professional and courteous manner.

  - Collaborate with other departments to address and resolve security concerns.

  5. Technical Skills:

  - Utilize specialized locksmith tools and equipment to perform tasks.

  - Stay updated on the latest advancements in lock technology and security systems.

  - Train and supervise junior locksmiths or security staff as needed.

  6. Regulatory Compliance:

  - Ensure all work complies with local, state, and federal regulations.

  - Maintain accurate documentation of all locksmith activities and security measures.

  - Participate in security audits and assessments as required.

  Qualifications:

  - High school diploma or equivalent; certification from a recognized locksmith training program is preferred.

  - Extensive experience in locksmithing, particularly in a high-security environment.

  - Strong knowledge of mechanical and electronic locking systems.

  - Excellent problem-solving skills and attention to detail.

  - Ability to work independently and handle multiple tasks simultaneously.

  - Strong communication and interpersonal skills.

  - Availability to work flexible hours, including nights, weekends, and holidays, as required.

  - Background in physical security and experience in the hospitality industry is highly desirable.

  Physical Requirements:

  - Ability to lift and carry up to 50 pounds.

  - Comfortable working in various environments, including indoor and outdoor settings.

  - Manual dexterity and good hand-eye coordination.

  This role is critical in maintaining the security and integrity of the hotel and casino environment, ensuring a safe and secure experience for all guests and staff.

  The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements of this job.

  PHYSICAL, ENVIRONMENTAL and OTHER REQUIREMENTS:

  The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Work is performed in a (type of location, i.e. office, kitchen, restaurant, casino, etc) environment and in other locations throughout the property including outdoors. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment typically allows smoking.

  • Interacts with management, applicants, fellow Associates and/or guests maintains professional relationships.
  • Ability to verbally communicate effectively with guests and coworkers
  • Requires prolonged sitting or standing and mobility.
  • Requires bending and reaching.
  • Requires transporting, pushing, pulling, and maneuvering items weighing up to 80 lbs.
  • Requires lifting items weighing up to 50 lbs.
  • Prolonged periods of standing and/or walking
  • Requires eye/hand coordination.
  • Requires use of standard office equipment.
  • Requires both mathematical and analytical skills.
  • Requires the ability to distinguish letters, numbers and symbols.
  • Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

• About the company

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