IEHP
Enrollment Specialist (Bilingual English/Spanish) - Remote
This job is now closed
Job Description
- Req#: 5347
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $30.57 per hour
- Comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for career advancement and professional development
- Flexible Spending Accounts for health care and childcare
- Access to a state-of-the-art fitness center on-site
- Supportive work environment that emphasizes work-life balance
What to Expect (Job Responsibilities):
- Provide full-service application assistance for uninsured individuals, including screening for program eligibility and completing applications for Covered California and Medi-Cal
- Conduct inbound and outbound sales calls to assist potential Members in applying for health programs
- Ensure timely follow-up on submitted applications to confirm processing and eligibility decisions
- Assist in outreach efforts to auto-enrolled Covered California Members to facilitate their membership
- Document all interactions and maintain accurate records in the Customer Relationship Management (CRM) database
What is Required (Qualifications):
- Minimum of three (3) years of experience in in-house sales, outbound sales, high-volume telemarketing, customer service in a high-call-volume environment, or outreach and enrollment
- High School diploma or GED required
- Required certification/license from Covered California to conduct applications, to be obtained within six (6) months of hire
- Bilingual in English and Spanish, with a passing score on a language proficiency assessment
- Valid California Driver's License preferred
How to Stand Out (Preferred Qualifications):
- Knowledge of Medi-Cal and/or Covered California eligibility requirements
- Expert understanding of state health programs and the enrollment process
- Skilled in data entry and customer service etiquette
- Flexibility to work varying schedules, including weekends as needed
#HealthcareServices #EnrollmentSpecialist #CareerOpportunity #CompetitivePay #BilingualJobs
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