Procore Technologies
Enterprise Customer Success Engineer
This job is now closed
Job Description
- Req#: R0015716
Employer Industry: Technology Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and success
- Engage with both internal and external customers to enhance service delivery
- Flexible work arrangements to promote work-life balance
What to Expect (Job Responsibilities):
- Drive customer success initiatives by engaging with internal and external customers
- Collaborate with stakeholders to ensure effective communication and service delivery
- Provide technical support and solutions to enhance customer experiences
- Exercise sound judgment to address customer needs and concerns
- Assist in the development and implementation of customer success strategies
What is Required (Qualifications):
- Proven experience in a customer-facing role, preferably in a technical capacity
- Strong communication skills, both verbal and written
- Ability to work collaboratively with diverse teams and stakeholders
- Excellent problem-solving skills and sound judgment
- Familiarity with customer relationship management (CRM) tools
How to Stand Out (Preferred Qualifications):
- Previous experience in a Customer Success or Customer Support role
- Technical background in technology solutions or software development
- Knowledge of industry best practices in customer engagement
- Experience with data analysis to drive customer insights
- Familiarity with project management methodologies
#CustomerSuccess #TechnicalSupport #CareerOpportunity #Collaboration #CustomerEngagement
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Procore Technologies is an American construction management software as a service company founded in 2002, with headquarters in Carpinteria, California.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.