Job ID: 41072

• Job Category: Information Technology
• Division & Section: Technology Services, Office of the Chief Technology Officer
• Work Location: Metro Hall, 55 John Street
• Job Type & Duration: Full-time, Permanent Vacancies
• Hourly Rate and Wage Grade: $42.83 - $46.93
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: L79 Full-time
• Number of Positions Open: 2
• Posting Period: 27-Sep-2023 to 12-Oct-2023

Job Description

As an Enterprise Technology Contract Coordinator, you will coordinate the preparation and evaluation of Technology requests for proposals, requests for quotations, requests for information, requests for expression of interest, sole source requests, requirements and analysis documents, including detailed specifications of technology infrastructures. We will also count on you to monitor contractor performance, in order to ensure compliance with contract and applicable laws, as well as City regulations, legislation and guidelines.

Responsibilities:

• Co-ordinates the preparation and evaluation of technology requests for proposals, requests for quotations, requests for information, requests for expression of interest, sole source requests, requirements and analysis documents including detailed specifications of technology infrastructures.
• Develops master specifications for use in various RFQs.
• Reviews, evaluates and comments on vendor proposals to ensure conformance to City standards and requirements.
• Conducts market research on required products and services to provide solutions, and make appropriate recommendations.
• Monitors contractor performance to ensure compliance with contract and applicable laws, City regulations, legislation, guidelines.
• Conducts follow-ups with Client Divisions, analyzes and reports on work methods and staffing of contracted services.
• Identifies operating and contractual deficiencies and takes appropriate action.
• Prepares statements of work and negotiates contracts adhering to timelines.
• Prepares contract documents and timely processing of invoices for payment. Reconciles invoices against contracts.
• Processes contract extensions/amendments and revisions and prepares schedules and reports.
• Maintains knowledge of both current and emerging technology trends.
• Develops performance standards and procedures. Participates in the review and formulation of policies.
• Analyzes and reports on work methods and staffing of contracted services.
• Prepares staff reports and general reports for submission to Bid Committee, Standing Committees and City Council.
• Responds to inquiries and vendor disputes, and takes corrective action.
• Coordinates projects with the Purchasing and Materials Management Division, the Legal Division, Insurance and Risk Management Section, Client Divisions and Financial Planning Division.
• Facilitates meetings with stakeholders to mitigate any liabilities. Ensures certificates of insurance are valid and all risk to the City is mitigated
• Trains and mentors staff.
• Provides guidance to law Clerk regarding contract process.

Key Qualifications:

Your application for the role of Enterprise Technology Contract Coordinator should describe your qualifications as they relate to:

1. Extensive experience in contract administration.
2. Extensive experience in drafting and negotiating Technology Services related legal agreements and statements of work, and interpreting legal terms and conditions as they apply to IT procurement.
3. Extensive experience in the drafting and review of Technology Services call documents (RFP, RFQ, REOI, etc.) and staff reports.

You must also have:

• Technical aptitude and understanding of technical concepts in order to better understand the subject matter of the contracts within the assigned portfolio.
• Knowledge of procurement processes and industry best practices for the support and delivery of Technology services, in order to ensure the ongoing management of the contracts within the assigned portfolio.
• Strong oral and written communication, facilitation and negotiation skills.
• Strong organizational and time management skills
• Excellent problem-solving and team-building skills to minimize disputes.
• Sound decision-making skills in order to appropriately recommend, to management, options and next steps in the administration of the contracts assigned.
• Ability to work overtime as required and complete assignments in a timely manner

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.