MCI
Entry-Level Political Call Center Representative (Republican)
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Job Description
- Req#: 47486
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Starting compensation based on experience with competitive benefits
- Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
- Comprehensive medical, dental, and vision coverage available after 90 days for full-time employees
- Opportunities for career growth and internal promotions
- Paid training to enhance your skills while earning a paycheck
- Fun, engaging work environment with a casual dress code
What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks and document customer claims
- Follow all required scripts, policies, and procedures while ensuring first call resolution
- Attend meetings and training to stay updated on program knowledge and processes
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data entry utilizing a computer
- Excellent organizational, written, and oral communication skills
- Ability to maintain regular attendance and punctuality
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or administrative support in a contact center environment
- Work-at-home experience
- State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
MCI is a leading technology enabled customer management business process as a service company focused on delivering enhanced omnichannel experiences.
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