The Sydney Call Centre
Entry Level Remote Customer Service Representative (Alberta)
This job is now closed
Job Description
- Req#: 40646
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Standard starting compensation is commensurate with experience
- Opportunities for career advancement and growth within the organization
- Paid time off, holidays, and training opportunities
- Regular daily, weekly, and monthly incentives, including monetary rewards and prizes
- Comprehensive benefits package including medical, dental, and vision coverage
- Fun, engaging work environment with a casual dress code
What to Expect (Job Responsibilities):
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology for account management tasks
- Identify sales opportunities and apply sales skills to upgrade
- Explain and position products and processes with customers
- Ensure first call resolution through effective call handling
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service or related field
- Basic understanding of Windows operating system
#CustomerService #CareerAdvancement #CompetitivePay #BenefitsPackage #Incentives
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