The Sydney Call Centre
Entry Level Remote Customer Service Representative (Prince Edward Island)
What's your preference?
Job Description
- Req#: 47341
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Comprehensive health benefits available after 90 days of employment
- Paid Time Off (PTO) and paid holidays to ensure work-life balance
- Incentives and rewards, including cash bonuses and prizes through contests
- Career growth opportunities with a focus on internal promotions
- Fun, engaging work environment that fosters collaboration
- Paid training to help you develop new skills while you work
What to Expect (Job Responsibilities):
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunities and apply sales skills to upgrade
- Explain and position products and processes to customers
- Ensure first call resolution through effective problem-solving and call handling
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Highly reliable with the ability to maintain regular attendance and punctuality
How to Stand Out (Preferred Qualifications):
- Ability to type swiftly and accurately (20+ words a minute)
- Basic understanding of Windows operating system
- Strong team orientation and customer focus
- Ability to thrive in a fast-paced environment with change and ambiguity
- Exceptional interpersonal skills and the ability to build relationships with your team and customers
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #IncentivesAndRewards #TeamEnvironment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.