Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Paid Time Off and paid holidays to take the time you need
- Incentives & Rewards with cash bonuses and prizes, including electronics and vacations
- Comprehensive medical, dental, and vision coverage available after 90 days of employment
- Significant opportunities for career advancement and internal promotions
- Fun, engaging work environment with a casual dress code

What to Expect (Job Responsibilities):
- Handle inbound customer service calls and troubleshoot basic technical issues
- Build strong relationships with customers while ensuring a best-in-class experience
- Recognize sales opportunities and apply sales skills to promote new products and services
- Effectively resolve customer issues and ensure first call resolution
- Utilize systems and technology for account management tasks

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and understanding of Windows operating system

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or technical support roles
- Strong problem-solving skills and aptitude for conflict resolution
- Ability to thrive in a fast-paced environment with changing demands

#CustomerService #CareerGrowth #RemoteWork #BPO #Incentives

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."