Mass Markets
Entry Level Remote Customer Service Representative (Saskatchewan)
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Job Description
- Req#: 30142
Employer Industry: Customer Service and Business Process Outsourcing
Why consider this job opportunity:
- Starting compensation based on experience with opportunities for growth
- Participate in contests with cash bonuses and prizes, including electronics and vacations
- Comprehensive medical, dental, and vision coverage available after 90 days of employment
- Significant advancement opportunities with a focus on internal promotions
- Paid training to help you develop new skills while earning a paycheck
- Fun, engaging work environment with a casual dress code
What to Expect (Job Responsibilities):
- Handle inbound calls and troubleshoot basic technical issues for customers
- Build strong relationships with customers while providing exceptional service
- Utilize technology for account management and to resolve customer inquiries
- Identify sales opportunities and apply skills to promote products and services
- Escalate customer dissatisfaction to the managerial team when necessary
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
How to Stand Out (Preferred Qualifications):
- Strong team orientation and customer focus
- Ability to thrive in a fast-paced environment with change and ambiguity
- Exceptional interpersonal skills to build relationships with team members and customers
#CustomerService #BPO #CareerGrowth #RemoteWork #CompetitiveBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Mass Markets was founded in September 2015 by Anthony Marlowe after MCI, LC, a wholly owned Iowa City Capital Partners, LC Company acquired TMone, LLC. The company, headquartered in Iowa City, Iowa, is a Business Process Outsourcing (BPO) call center f...
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