• Job Description

  Req#: 1002470

  SHIFT:

  Day (United States of America)

  Seeking Breakthrough Makers
  
  Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
  
  At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
  
  CHOP’s Commitment to Diversity, Equity, and Inclusion
  
  CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
  
  We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
  
  
  A Brief Overview
  A System Analyst II is an intermediate level position in the System Analyst job family. A person in this position will be required to work with a team of analysts to provide tier two support for their customers. Performs intermediate level system configuration changes and maintenance to support the lifecycle of the application.
  
  What you will do

  • Performs operational support, maintenance and system configuration as defined in departmental operating procedures.
  • Identifies, analyzes and resolves data and system issues of intermediate complexity.
  • Works independently in support of team initiatives.
  • Gathers requirements, develops specifications prepares documentation.
  • Develops, validates and executes comprehensive test plans.
  • Performs 24/7 on call support if applicable.
  • Communicates effectively with clients and colleagues.
  • May be required to travel to/from and work in the various CHOP locations, including patient care areas.
  • May be required to travel for mandatory certifications.
  • May be designated a “Health Care Worker”
  • Understand and comply with all enterprise and IS departmental information security policies, procedures and standards.
  • Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
  • Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

  The department works 80% remotely, 20% on site in our Philadelphia offices on an as-needed basis.

  Education Qualifications

  • Bachelor's Degree Required
  • Bachelor's Degree Computer Science, IS, Business, or Healthcare Preferred

  Experience Qualifications

  • At least one (1) year experience working within a healthcare environment and within Information Systems. Required
  • At least two (2) years working within a healthcare environment and within Information Systems Preferred

  Skills and Abilities

  • Excellent communication and teamwork skills.
  • Intermediate critical thinking, problem-solving and troubleshooting skills.
  • Proficient skills in Microsoft Office products.
  • Basic ability to facilitate meetings
  • Basic documentation skills

  
  To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, professionals working onsite—at any CHOP location, for any portion of time—must be vaccinated for COVID-19. Learn more.
  
  CHOP also requires employees who work in patient care buildings to receive an annual influenza vaccine. Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
  
  EEO / VEVRAA Federal Contractor | Tobacco Statement

• About the company

  The Children's Hospital of Philadelphia is a children's hospital in Philadelphia, Pennsylvania, with its primary campus located in the University City neighborhood of West Philadelphia in the campus of the University of Pennsylvania.

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