This is a remote position.

Responsibilities:

• Configure, build, test, and maintain the Epic Lumens module to support gastroenterology and endoscopy clinical workflows.
  

• Collaborate with physicians, nurses, and operational stakeholders to gather requirements and translate them into effective system configurations.
  

• Support new implementations, system upgrades, and ongoing optimization efforts for the Lumens application.
  

• Deliver user training, support documentation, and go-live support for clinical teams.
  

• Troubleshoot application issues, conduct root cause analysis, and drive resolution in a timely manner.
  

• Participate in cross-functional project planning, stakeholder meetings, and change management initiatives.
  

Qualifications:

• Active Epic Certification or Accreditation (or eligibility) in Epic Lumens is required.
  

• Bachelor’s Degree in a healthcare, science, or business-related field.
  

  • In lieu of a degree, four (4) years of relevant professional experience will be considered.
    

• Minimum 3-5 years of experience supporting Epic clinical applications, with at least 1-2 years specifically in Epic Lumens.
  

• Strong understanding of endoscopy/GI workflows, clinical informatics, and data management.
  

• Proven ability to implement, configure, and support Epic systems within a large healthcare organization.
  

• ITIL Foundation Certification highly preferred

Benefits