• Job Description

  Req#: R0034786

  Position Title:

  Epic Program Manager

  Department:

  IT Care Delivery Applications

  Job Description:

  General Description:

  The Epic EHR Program Manager is an experienced and dynamic team member who will lead the management and execution of ongoing quarterly upgrades, optimization initiatives, and the overall 5-year Epic roadmap for our healthcare organization. The Epic EHR Program Manager will play a critical role in ensuring successful, continuous optimization of our electronic health record (EHR) system to support and enhance OU Health’s delivery of high-quality patient care, efficiency, and technological capabilities.

  Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

  • Develop and maintain a comprehensive 5-year strategic roadmap for the organization’s Epic EHR system; aligning with business goals and healthcare industry best practices.
  • Manage a portfolio of optimization projects aimed at enhancing EHR functionality, user experience, and interoperability.
  • Lead the planning, coordination, and execution of quarterly Epic EHR system upgrades; ensuring minimal disruption to clinical operations and compliance with regulatory requirements.
  • Collaborate with cross-functional teams to manage the upgrade process including testing, validation, and deployment.
  • Develop and manage project plans for Epic optimization initiatives; working closely with clinical, technical, and operational teams to ensure successful implementation.
  • Build and maintain strong relationships with key stakeholders including clinicians, IT teams, executives, and end-users; fostering collaboration and alignment.
  • Communicate project progress, updates, and potential challenges to stakeholders at various levels of the organization.
  • Proactively identify and mitigate risks related to EHR upgrades, optimization projects, and roadmap execution.
  • Resolve issues and roadblocks that may arise during projects; ensuring timely and effective solutions.
  • Collaborate with Epic representatives to stay current on product developments, industry trends, and best practices.
  • Ensure effective utilization of vendor resources and tools to maximize the organization's EHR capabilities.
  • Establish performance metrics and KPIs to measure the success of EHR initiatives, upgrades, and optimization projects.
  • Provide regular reporting to leadership on project status, performance against targets, and areas for improvement.
  • Foster a culture of innovation, collaboration, and continuous learning.
  • Provide mentorship and professional development opportunities to team members.

  Minimum Qualifications :

  Education and Experience:

  • Bachelor's degree in Healthcare Administration, Information Technology, or related field. Master’s degree preferred
  • Minimum of 7 years of experience in healthcare IT including significant experience with Epic EHR system management and optimization.

  • License(s)/Certification(s)/Registration(s) Required: Epic certification in relevant modules (e.g., EpicCare Ambulatory, EpicCare Inpatient) strongly preferred. Project management certification (PMP, Agile, etc.) is a plus.

  Knowledge, Skills and Abilities:

  • Proven track record of successfully managing complex EHR projects, upgrades, and optimization initiatives.
  • Strong understanding of healthcare operations, regulatory compliance, and industry trends.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to collaborate with diverse teams and stakeholders, both technical and non-technical.
  • Strong analytical and problem-solving abilities.
  • Demonstrated ability to manage and prioritize multiple projects and tasks effectively.

  Current OU Health Employees - Please click HERE to login.

  OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

• About the company

  OU Health is the combination of OU Medical Center – Oklahoma City & Edmond, the Children's Hospital, OU Physicians, OU Children's Physicians, the University of Oklahoma College of Medicine, and the Peggy and Charles Stephenson Oklahoma Cancer Center.

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