Froedtert Health
EPIC SERVICE DESK ANALYST, FCH - EPIC SERVICE DESK
This job is now closed
Job Description
- Req#: 110013
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Competitive salary up to $(amount)
- Opportunity for career advancement and growth within the organization
- Remote work opportunity
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Supportive and collaborative work environment
- Chance to work with cutting-edge technology in healthcare services
What to Expect (Job Responsibilities):
- Assist end-users with computer software problems related to Epic Systems
- Respond to questions regarding the functionality, performance, and availability of business applications
- Work closely with the Help Desk team and Clinical Informatics team to ensure proper communication of information
- Collaborate with team members to promote teamwork and accountability
- Perform other duties as assigned by the Manager
What is Required (Qualifications):
- Minimum of one year of relevant Help Desk and customer service experience, preferably in a hospital or healthcare setting
- Experience with Epic services
- Knowledge of computer/network principles acquired through completion of an Associate degree in a relevant technology field
- Strong written and verbal communication skills
- Strong organizational, multi-tasking, and time management skills
How to Stand Out (Preferred Qualifications):
- Experience with healthcare business processes and associated applications/software
- Epic knowledge/experience
- Certification in relevant technology field
- Experience with clinical informatics
- Knowledge of medical terminology
#HealthcareServices #EpicSystems #RemoteWork #CareerGrowth #CompetitivePay
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The Froedtert & the Medical College of Wisconsin health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education.
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