Overview Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark! Holistic benefits designed to help our team members flourish in all aspects of their lives, including: Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider. $5,250 Tuition Reimbursement per year. 40 hours paid volunteer time off. A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members. 401(k) Match Profit-sharing program Responsibilities Are you ready to challenge the expected to deliver the extraordinary? The Systems Trainer has primary responsibility for providing Epic training for end users, developing effective and comprehensive training materials and participating in the training, implementation, optimization and support of the Epic applications. The Journeys and Adventures that Await Works with IT Management, Operations Management and Epic application analysts to develop and deploy training appropriate for the end users (physicians/mid-levels/staff) including but not limited to new hires and existing employees. Required to secure Epic certification in at least one application, and attend a series of Training, Environments, and documentation (TED) courses geared for principle trainers Analyzes a variety of assessment data (reports, end user performance) to determine and meet the educational needs of the adult learner Develops Epic Training for newly acquired Duly practices (physicians and staff) as well as new Boncura clients Conducts one-on-one (at the elbow support) and/or classroom training for new physicians/providers, clinical users and staff Conducts bi-monthly new employee orientation classes Develops and delivers training for new system modules, enhancements and operations initiatives Develops and maintains training materials Acquires and maintains current knowledge and competency of associated workflows Collaborates with the Epic analyst team to test, develop and deliver training materials related to system version upgrades and quarterly system updates Builds, tests, and maintains the Epic training environment Develops and implements an annual training optimization program, including a physician and clinical staff super user program, periodic site visits, monthly webinars, etc. Works with subject matter experts, champions and super users to resolve issues in support of training and education Willingness to conduct training classes on any shift as well as on weekends KNOWLEDGE SKILLS AND ABILITIES: Knowledge and experience with healthcare information systems and ideally Epic Systems. Strong organization, interpersonal, self-motivating, and effective verbal and written communication skills. Previous knowledge, skills and experience in assessing, developing, implementing and evaluating training needs Familiar with adult education and best practices in regard to adult learning Must be willing to become Epic certified. Proficiency in Microsoft Word and PowerPoint Work as a productive member of a cohesive group toward, actively engaging all team members toward a common goal and contributing to team development and effective team dynamics. Qualifications The Experiences You Bring EDUCATION and / or CERTIFICATION/LICENSURE: Bachelor’s degree Epic certification a plus EXPERIENCE: BA/BS in related field Epic experience required Healthcare experience required
The Experiences You Bring EDUCATION and / or CERTIFICATION/LICENSURE: Bachelor’s degree Epic certification a plus EXPERIENCE: BA/BS in related field Epic experience required Healthcare experience required
Are you ready to challenge the expected to deliver the extraordinary? The Systems Trainer has primary responsibility for providing Epic training for end users, developing effective and comprehensive training materials and participating in the training, implementation, optimization and support of the Epic applications. The Journeys and Adventures that Await Works with IT Management, Operations Management and Epic application analysts to develop and deploy training appropriate for the end users (physicians/mid-levels/staff) including but not limited to new hires and existing employees. Required to secure Epic certification in at least one application, and attend a series of Training, Environments, and documentation (TED) courses geared for principle trainers Analyzes a variety of assessment data (reports, end user performance) to determine and meet the educational needs of the adult learner Develops Epic Training for newly acquired Duly practices (physicians and staff) as well as new Boncura clients Conducts one-on-one (at the elbow support) and/or classroom training for new physicians/providers, clinical users and staff Conducts bi-monthly new employee orientation classes Develops and delivers training for new system modules, enhancements and operations initiatives Develops and maintains training materials Acquires and maintains current knowledge and competency of associated workflows Collaborates with the Epic analyst team to test, develop and deliver training materials related to system version upgrades and quarterly system updates Builds, tests, and maintains the Epic training environment Develops and implements an annual training optimization program, including a physician and clinical staff super user program, periodic site visits, monthly webinars, etc. Works with subject matter experts, champions and super users to resolve issues in support of training and education Willingness to conduct training classes on any shift as well as on weekends KNOWLEDGE SKILLS AND ABILITIES: Knowledge and experience with healthcare information systems and ideally Epic Systems. Strong organization, interpersonal, self-motivating, and effective verbal and written communication skills. Previous knowledge, skills and experience in assessing, developing, implementing and evaluating training needs Familiar with adult education and best practices in regard to adult learning Must be willing to become Epic certified. Proficiency in Microsoft Word and PowerPoint Work as a productive member of a cohesive group toward, actively engaging all team members toward a common goal and contributing to team development and effective team dynamics.